Mohammad ALelaumi
Nutrition And Food Processing
Amman
Summary
Quality management professional with robust experience in driving process improvements and ensuring compliance with industry standards. Skilled in root cause analysis, auditing, and quality control methodologies. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
11
11
Certifications
Work History
Head of Quality Control Department
Loyalty Support Services /Zad Catering Services
10.2018 - Current
- Increased customer satisfaction through timely response to inquiries, thorough investigation of issues, and implementation of corrective actions as needed.
- Implemented Six Sigma methodologies throughout various departments, resulting in improved operational efficiencies and reduced process variability.
- Served as a primary point of contact for regulatory agencies during inspections and audits, demonstrating the company''s commitment to compliance and continuous improvement.
- Improved product quality by implementing rigorous inspection processes and updating standard operating procedures.
- Coordinated recall efforts when necessary, collaborating with internal stakeholders as well as external partners to ensure effective communication and resolution strategies were employed.
- Managed the resolution of customer complaints, leading investigations to determine cause and implementing corrective actions to prevent recurrence.
- ERP System administration of Quality .
- Manage CRM System .
- Setting standard specifications for raw materials.
- Managing supplier lists, evaluating them and concluding agreements.
- Authorized to deal with JFDA & JSMO and official bodies.
Senior Production Engineer
Petra Trading & Investment Co.
11.2016 - 05.2018
- onducted regular audits on production floor practices ensuring compliance with industry regulations.
- Assessed other activities related to production and recommended changes to improve overall productivity.
- Designed and incorporated process design improvements.
- Mentored junior engineers and provided technical guidance for their career development and growth.
- Partnered with supply chain management to optimize inventory levels, reducing carrying costs without sacrificing operational readiness.
- Developed and executed process improvement initiatives for enhanced product quality and cost reduction.
- Communicated with other team members to enhance process and performance.
- Supervised entire production process and prepared proper documentation for dispatch.
- ERP System administration of production .
Production Supervisor
Teeba Investment for Developed Food Processing Co.
03.2012 - 09.2016
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- ERP System administration of production .
Education
Bachelor of Science - Nutrition And Food Technology
Mutah University
Karak 04.2001 -
Skills
Quality management systems
Certification
HACCP & GMP
Personality traits
1. Strength of personality.
2. Self confidence.
3. Tact and courtesy in dealing with others.
4. the ability to work as a team.
5. Accept criticism and observation of others.
6. Cooperate.
7. Transparency.
8. Positive flexibility.
9. Commitment to the company's needs.
10. Winning spirit.
References
References available upon request.
Timeline
Head of Quality Control Department
Loyalty Support Services /Zad Catering Services
10.2018 - Current
Senior Production Engineer
Petra Trading & Investment Co.
11.2016 - 05.2018
Production Supervisor
Teeba Investment for Developed Food Processing Co.
03.2012 - 09.2016
Bachelor of Science - Nutrition And Food Technology
Mutah University
04.2001 -