Mohammad Al Da'san
Professional Esport Player
Amman
Summary
Self-motivated athletic professional with extensive experience in leadership positions and working with teams. Manages time efficiently and works well under pressure.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Professional Athlete
Underground Gaming
07.2023 - Current
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Assisted coaching staff with the development of game strategies, analyzing opponents'' strengths and weaknesses for competitive advantage.
- Maintained consistent communication with coaching staff regarding progress toward personal goals and areas needing additional focus or support.
- Participated in community outreach events as a representative of the organization, promoting sports awareness and encouraging youth involvement in athletics.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
Professional Athlete
Unity Esports
01.2023 - 05.2023
Professional Athele
Yalla Esports
09.2022 - 01.2023
Professional Athlete
Nasr Esports
11.2020 - 10.2021
Customer Service Representative
Zain Group
04.2018 - 11.2018
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Provided primary customer support to internal and external customers.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Customer Service Representative
The Market Research Organization
11.2017 - 01.2018
Education
Bachelor Business Economics - Business Economics
Tafila Technical University
Jordan/ Al Tafila 04.2001 -
Skills
Adaptability and Flexibility
Teamwork and Collaboration
Effective Communication
Competitive Spirit
Athletic training and coaching
Analytical Thinking
Team building
Coachability
Teamwork and Cooperation
Personable and friendly
Decision-Making
Leadership Development
Timeline
Professional Athlete
Underground Gaming
07.2023 - Current
Professional Athlete
Unity Esports
01.2023 - 05.2023
Professional Athele
Yalla Esports
09.2022 - 01.2023
Professional Athlete
Nasr Esports
11.2020 - 10.2021
Customer Service Representative
Zain Group
04.2018 - 11.2018
Customer Service Representative
The Market Research Organization
11.2017 - 01.2018
Bachelor Business Economics - Business Economics
Tafila Technical University
04.2001 -