MOHAMMAD ABDELNABI
Telemarketer
Amman
Summary
Experienced Telemarketer with extensive history of making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specializes in maintaining contact with customers using rebuttals and resolving inquiries.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
SafeWay Jordan
11.2023 - 12.2024
- Processed transactions quickly and accurately
- Managed cash, credit, and debit transactions
- Assisted customers with inquiries and provided excellent customer service.
Telemarketing Agent
Clarity debt resolution/WUDUH
Amman, JO
1 2024 - Current
- Maintained and updated customer databases using Forth CRM
- Handled customer inquiries and resolved issues efficiently
- Provided detailed information about debt settlement options and benefits
- Collaborated with team members to achieve collective goals and develop strategies for success.
- Consistently met and exceeded monthly sales targets through persuasive communication skills.
- Enhanced company reputation by providing exceptional service and maintaining professional demeanor during interactions with customers.
Account manager
Reesha printing & signs
01.2022 - 01.2022
- Managed client accounts, ensuring satisfaction and addressing any issues promptly
- Maintained detailed records of client interactions and transactions
- Assisted in developing proposals and presentations for potential clients
- Coordinated with the production team to meet client needs and deadlines.
Education
Bachelor of Business Administration -
The Hashemite University
Zarqa, Jo 01.2024 - Current
High school diploma - undefined
Mada International academy
Amman, Jo 01.2022 - 04.2023
Skills
Expertise in debt settlement telemarketing
Proven ability to achieve and exceed sales targets
Strong customer service and communication skills
Proficient in using Forth CRM
Effective in resolving customer complaints and issues
Ability to manage time efficiently and handle multiple tasks
Computer Skills
Goal-Oriented
Active Learning
Call Control
Timeline
Bachelor of Business Administration -
The Hashemite University
01.2024 - Current
Cashier
SafeWay Jordan
11.2023 - 12.2024
Account manager
Reesha printing & signs
01.2022 - 01.2022
High school diploma - undefined
Mada International academy
01.2022 - 04.2023
Telemarketing Agent
Clarity debt resolution/WUDUH
1 2024 - Current
Similar Profiles
Morad AL-QadiMorad AL-Qadi
Projects Department Manager at Jordan Media Institute - JordanProjects Department Manager at Jordan Media Institute - Jordan
GINGER STEMNOCKGINGER STEMNOCK
Assistant Principal at Jordan High School & Jordan VAPA MagnetAssistant Principal at Jordan High School & Jordan VAPA Magnet
Monte MaynardMonte Maynard
Administrative Assistant/Campus Monitor at Jordan School District West Jordan High SchoolAdministrative Assistant/Campus Monitor at Jordan School District West Jordan High School