A Passionate ICT Sales & Account Management professional, with 12+ years' experience and strong background playing a vital role in the development, management, growth, and retention of key accounts across Telco operators & Large Enterprises
Dedicated, target oriented, perseverant, as well as open-minded with a passion to win.
Currently serving as senior account manager, Leading and overseeing Nokia's mobile business (Radio Access) within Orange Jordan account, responsible for end-to-end management of mobile network initiatives, including the pivotal 5G project. Expertly managing all aspects of the account's KPIs, from sales to revenues, margins, and cash flow.
A key aspect of current role involves acting as a strategic consultant to customer, playing an instrumental role in guiding the evolution of the account. This includes providing insights and recommendations that align with industry trends and client objectives, fostering strong relationships with key stakeholders, including C-level executives, to drive mutual success.
In the role of Account Management for BFSI & Fintech accounts across MENA and Pakistan, responsibilities include overseeing existing clients at Infobip. Cultivating relationships with Tier 1 clients is central to achieving overall customer health and growth.
Acting as the primary point of contact, the focus is on managing all business-related activities and comprehending client structures and processes for implementing new solutions. Emphasis is placed on surpassing quarterly KPIs to drive comprehensive business growth, emphasizing gross profit, margin percentage, and successful upselling/cross-selling initiatives.
Experienced in a pivotal sales role focused on large Enterprise and Telcos, specializing in the acquisition of new high-value accounts across the designated territory. Proficient in promoting and selling Infobip's state-of-the-art SaaS and CPaaS services, utilizing both direct sales approaches and strategic partnerships.
Leading market analysis and business planning in the Levant region, the role involves executing high-value acquisitions for Infobip's SaaS/CPaaS solutions. This includes implementing direct sales and channel partnerships, managing end-to-end sales processes, and fostering enduring client relationships, while proactively addressing competitive threats through strategic analysis.
Engaged in an account management role dealing with mobile network operators, responsible for fostering relationships, devising strategic account plans, driving solution sales, and overseeing multimillion-dollar quotas.
Key Responsibilities:
-Lead a cross-functional team within a matrix organization to manage account KPIs effectively.
-Conduct thorough market insights, analyze business and technical pain points, and establish long-term account plans.
-Manage relationships with key stakeholders, ensuring effective communication and alignment of objectives.
-Specialized in the sale of carrier-grade solutions, covering Radio Access Networks (2G/3G/4G & 5G), Transmission/IP Networks, Core Networks, Power System, Services and IT infrastructure
Engaged in a solution sales role targeting mobile network operators, specialized in the sale of Professional Services, IT, Power and Data Center Facility Solutions.
Key Responsibilities:
-Collaborating with the account team to drive business development initiatives and programs, converting opportunities into successful sales.
-Attaining sales targets for professional services by promoting Huawei's specialized offerings within client accounts.
-Manage a carrier-grade service portfolio, encompassing radio optimization services, network roll-out and integration services, support services, customer experience management solutions, Power & Data Center Facility solutions.
Enterprise Pre-Sales professional within Orange Jordan's B2B marketing division, tasked with enhancing enterprise revenues through account qualification, addressing business and tech inquiries, designing solutions, and handling RFPs/RFQs.
Key Contributions:
-Successfully managing major enterprise projects across all account segments (Strategic, Key, Major, Business, SMEs).
-Playing a vital role in supporting quota achievements for all enterprise segments.
-Handling a diverse portfolio of enterprise connectivity services (Fiber optics/Microwave/Copper), including MPLS VPNs, Internet Leased Lines, Managed CPEs, telephony services (PRIs, BRIs), Data Center Co-location, and tailor-made ICT solutions.
Pre-Sales professional specializing in a broad technology portfolio, encompassing security DDoS solutions (Arbor) and Enterprise Routing & Switching infrastructure (Juniper), targeting various sectors in Enterprise & Telecom operators.
Key Contributions:
-Played a crucial role in the groundbreaking introduction of the first Arbor DDoS platform in Jordan.
-Contributed significantly to a major Data Center project, incorporating Juniper Core & Edge switches
Account Management
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