Moath Aldwekat
Salesman / Costumer Service
Amman,AM
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
Languages
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Chef
loyalty support services
Zarqa, Jordan
01.2019 - 07.2020
- Maintained well-organized mise en place to keep work consistent.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Monitored line processes to maintain consistency in quality, quantity and presentation
- Served More Than 1200 Costumer on daily basis .
Chef
Amman Rotana
Amman, Jordan
03.2018 - 11.2018
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained well-organized mise en place to keep work consistent.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Serving and processing more than 15 dishes daily
Salesman
City Mall Carrefour
Amman, Jordan
08.2016 - 01.2017
- Communicated with customers to understand needs and recommend appropriate solutions.
- Prepared merchandise for sales floor by pricing or tagging.
- Identified client needs, built relationships and overcame objections to drive sales.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Increasing sales by 15% since Joining organization
Salesman
AlMukhtar Mall
Amman, Jordan
02.2015 - 07.2016
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction rating by 15%
- Performed and organized daily, weekly and ,monthly offers from, scratch to boost costumer's attending
Education
BBA - Business Administration
University of Jordan
Amman 06.2017 - Current
Training Diploma - Culinary Arts
AmmonApplied University College of Hospitality
Amman, AM 01.2018 - 08.2018
Skills
Effective communications
undefinedTimeline
Chef
loyalty support services
01.2019 - 07.2020
Chef
Amman Rotana
03.2018 - 11.2018
Training Diploma - Culinary Arts
AmmonApplied University College of Hospitality
01.2018 - 08.2018
BBA - Business Administration
University of Jordan
06.2017 - Current
Salesman
City Mall Carrefour
08.2016 - 01.2017
Salesman
AlMukhtar Mall
02.2015 - 07.2016
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