Saif I. Hijjawi
Amman,AM
Summary
Dynamic leader with a proven track record at JO Academy Co., adept in sales expertise and relationship building. Excelled in motivating teams to surpass sales targets and fostering customer loyalty, achieving significant growth. Skilled in technical support and problem-solving, ensuring high client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader Sales Department
JO Academy Co.
AMMAN, JORDAN
03.2024 - Current
- Led a team to achieve quarterly sales targets, exceeding goals.
- Motivated team members through recognition programs and performance-based incentives.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Sales Consultant
Al-Andalus Wood Trading Co.
AMMAN, JORDAN
08.2020 - Current
- Prepared and delivered appropriate presentations on products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Showroom Sales Manager
Xiaomi
AMMAN, JORDAN
02.2023 - 02.2024
- Coordinated showroom creation and setup products for retail sales.
- Assisted customers in selecting products based on their needs and preferences.
- Organized events to attract more customers to the showroom.
- Supported sales team members to drive growth and development.
Operations Assistant
Sham AlZaman Co.
ISTANBUL
01.2020 - 10.2022
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Reserved and managed meeting room availability.
- Facilitated communication between departments to ensure project alignment.
- Supported budget planning and expense tracking to maintain financial health.
Restaurant Manager
Alf layla wa layla co.
ISTANBUL
01.2019 - 12.2019
- Created detailed reports on weekly and monthly revenues and expenses.
- Created new menu items based on customer feedback and industry trends.
Restaurant Manager
Sheraton Amman Nabil
AMMAN, JORDAN
08.2017 - 10.2018
- Optimized profits by controlling food, beverage and labor costs.
- Trained new employees to perform duties.
- Resolved conflicts among employees in an effective manner.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Education
Arab Model School
Diploma of hotel management
Ammon Applied University Collage – Jordan
Skills
- Sales expertise
- Technical support
- Attention to detail
- Client communication
- Problem-solving
- Relationship building
- Documentation and reporting
Certification
- eCommerce Marketing
Timeline
Team Leader Sales Department
JO Academy Co.
03.2024 - Current
Showroom Sales Manager
Xiaomi
02.2023 - 02.2024
Sales Consultant
Al-Andalus Wood Trading Co.
08.2020 - Current
Operations Assistant
Sham AlZaman Co.
01.2020 - 10.2022
Restaurant Manager
Alf layla wa layla co.
01.2019 - 12.2019
Restaurant Manager
Sheraton Amman Nabil
08.2017 - 10.2018
Arab Model School
Diploma of hotel management
Ammon Applied University Collage – Jordan