Mira Ejjeh

Promoted to Accountant for strong performance and reliability, I managed daily financial operations, maintained accurate records, and assisted with budgeting and reporting. Alongside accounting tasks, I communicated with clients, followed up on payments, and conducted outbound calls to increase engagement. This role enhanced my organizational, problem-solving, and communication skills while contributing to both operational efficiency and business growth.

Key Achievements:

• Coordinated with multiple departments to ensure accurate financial reporting and expense tracking
• Recognized for reliability, attention to detail, and ability to manage both accounting and client-related responsibilities effectively

Managed customer interactions across chat, email, and social media platforms, delivering timely and professional responses while handling a high volume of communications daily. Resolved complaints and complex inquiries efficiently, built long-term client relationships, and ensured high customer satisfaction and loyalty. Collaborated with internal teams to resolve issues, monitored engagement trends, and maintained accurate records to support reporting and continuous improvement initiatives.

• Resolved complex customer issues with a focus on problem-solving and satisfaction, contributing to improved retention rates
• Maintained detailed and accurate records of all customer interactions for reporting and process improvement
• Collaborated effectively with internal teams, ensuring smooth issue escalation and resolution
• Supported client engagement strategies that enhanced customer loyalty and repeat business

• In February 2021 I started my small businesses Cora; I sold customizable vinyls, crystals, and jewelry.
• Cora opened many doors for me since through Cora I gained experience in social media/marketing, Customer service, coordination, and more...