A dedicated and personable professional with a strong background in customer service from previous experience as a butler and telephone operator, now specializing in telemarketing. Recognized for exceptional service, having been awarded "Host of the Month" for consistently exceeding client expectations and delivering outstanding hospitality. Adept at managing client relationships, providing personalized service, and addressing client / Guest needs with precision. Highly skilled in active listening, persuasive communication, and delivering clear, concise information. Experienced in handling high-volume calls, resolving inquiries efficiently, and maintaining professionalism in fast-paced environments. Known for attention to detail, patience, and maintaining a calm demeanor under pressure. Brings a unique blend of hospitality, sales, and telephone communication expertise, committed to delivering excellent service and exceeding performance targets.