Maryam Mbasallah
Amman,Jordan
Summary
Dedicated Physics Teacher with motivational and aspirational approach. Combines strong analytical skills and excellent communication abilities, fostering engaging learning environment. Committed to inspiring students' curiosity and passion for physics, driving academic success and personal growth.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Physics teacher
Adventist school
Jabal amman
09.2025 - Current
- Encouraged critical thinking and problem-solving skills through challenging classroom exercises.
- Inspired curiosity and interest in Physics through dynamic presentations and demonstrations.
- Prepared lesson plans for effective Physics teaching.
- Supervised laboratory activities and enforced safety standards to minimise accidents.
Customer Service Executive
Aramex
02.2023 - 09.2025
- Analyzed daily performance data and prepared reports to track KPIs, ensuring team targets were met.
- Streamlined customer inquiry handling across multiple channels (calls, emails), improving response efficiency.
- Supported operational workflows by organizing tasks and guiding team members.
- Applied analytical skills to identify patterns in customer issues, contributing to improved service strategies.
- Assisted in training new staff to ensure consistency in service delivery.
volunteer at women's organization
Tadaman
01.2024 - 12.2024
- Coordinated event setup, ensuring professional presentation.
- Collaborated with cross-functional teams for cohesive event execution.
- Assisted guests during the event, enhancing overall experience and satisfaction.
Education
B.Sc. - Physics
University of Jordan
01.2018 - 01.2022
data science
correlation one
/2024 - /2025
English language
British council
/2024 -
customer service
CRM(customer relationship management) Alison 2025
/2024 - /2024
Skills
- Data Analysis & Reporting (Excel, SQL, Python)
- Data Visualization
- Problem Solving & Critical Thinking
- Process Improvement
- Operations & Team Support
- CRM Systems
- Communication & Collaboration
- Tutoring individual students
Professional Experience
- Private Tutor – Physics & Mathematics (2018 – Present)
- Developed customized teaching strategies for students of varying levels.
- Designed worksheets and assessments to track student progress and simplify complex concepts.
- Enhanced analytical and problem-solving abilities through explaining mathematical and scientific principles.
Timeline
Physics teacher
Adventist school
09.2025 - Current
volunteer at women's organization
Tadaman
01.2024 - 12.2024
Customer Service Executive
Aramex
02.2023 - 09.2025
B.Sc. - Physics
University of Jordan
01.2018 - 01.2022
data science
correlation one
/2024 - /2025
English language
British council
/2024 -
customer service
CRM(customer relationship management) Alison 2025
/2024 - /2024
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