Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariia Medvedeva

Amman

Summary

Dynamic Sales Representative with a proven track record at Tree of Life Mosaics, excelling in customer relations and complex problem-solving. Enhanced client satisfaction through exceptional service and effective upselling techniques, driving significant revenue growth. Skilled in negotiation and relationship building, consistently identifying high-potential accounts to expand the customer base.

Overview

11
11
years of professional experience

Work History

Sales Representative

Tree of Life Mosaics and Local Handicrafts
03.2022 - 07.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Waitresses

Moscow
01.2014 - 05.2020

Ensured client satisfaction by attentively taking orders and providing exceptional service.

Education

Diploma - Geological And Earth Sciences

Crasnadark University
Siberia, Russia
07.2016

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Relationship building
  • Complex Problem-solving
  • Customer retention
  • Client service
  • Negotiation tactics
  • Objection handling
  • Customer needs assessment

Languages

Russian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Arabic
Beginner (A1)

Timeline

Sales Representative

Tree of Life Mosaics and Local Handicrafts
03.2022 - 07.2024

Waitresses

Moscow
01.2014 - 05.2020

Diploma - Geological And Earth Sciences

Crasnadark University
Mariia Medvedeva