Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Timeline
Generic
Manal Y. Q.  Shaban

Manal Y. Q. Shaban

AMMAN

Summary

Certified Project Management Professional, highly knowledgeable in areas of engineering, logistics, and budgeting. Skillful coordinator of staff, resources and daily operations. In addition, Capable of developing the teamwork spirit and the ability to work under pressure.. Highly dependable, ethical and works effectively with cross-functional teams in ensuring operational and service excellence. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Experienced manager with over 15 years of experience in managing projects . Excellent reputation for resolving problems and improving customer satisfaction. Excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Aiming to work in a company where there is a chance for growth and advancement , always seeking new opportunities to develop and grow within the pioneer of the company as a member of the honorable staff.

Overview

19
19
years of professional experience

Work History

Head Of Engineering Center /Executive Manager

HBTF, The Housing Bank
Amman
09.2020 - Current
  • Responsible of managing 6 units: Engineering unit, Premises unit, Projects & Premises follow up unit, Mechanical unit, Electrical unit, Administration & Engineering Affairs unit, with a total of 40 employees.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Responsible for renting all new locations, as well as renewal of all existing leasing contracts
  • Responsible for all required maintenance works for all real estate portfolio locations
  • Responsible for all branches and ATM's network in terms of enhancements, partial, or full decorations
  • Responsible for managing Bank's investment buildings.
  • Managing integrated facility management contract of Housing Bank headquarters including security, maintenance, pest control, land escaping, cleaning, and safety.
  • Developing budget for projects, ATMs, Leasing, maintenance, branches renovation.

Head Of Projects & Premises Center

HBTF, The Housing Bank
Amman
10.2018 - 09.2020
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holidays.
  • Responsible of managing 6 units: Engineering unit, Premises unit, Projects & Premises follow up unit, Mechanical unit, Electrical unit, Administration & Engineering Affairs unit, with a total of 40 employees.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Responsible for renting all new locations, as well as renewal of all existing leasing contracts
  • Responsible for all required maintenance works for all real estate portfolio locations
  • Responsible for all branches and ATM's network in terms of enhancements, partial, or full decorations
  • Responsible for managing Bank's investment buildings.
  • Managing integrated facility management contract of Housing Bank headquarters including security, maintenance, pest control, land escaping, cleaning, and safety.

Head of Projects Unit /Assistant Manager

HBTF ( Housing Bank For Trade & Finance )
Amman, Jordan
07.2007 - 09.2018
  • Helped with planning schedules and delegating assignments to meet projects.
  • Responsible of managing Engineering unit, Premises unit, Projects & Premises follow up unit,

Project Engineer

MPCE ( Madi & Partners Consulting Engineers )
Amman
09.2006 - 12.2006
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Completed daily construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
  • Determined and scheduled priorities as required to progress engineering work.
  • Reviewed progress controls for project quality assurance, health and safety.

Project Engineer Intern

Trondheim Bydrift
07.2006 - 08.2006
  • Double-checked documentation and work orders.
  • Assisted in planning site layouts and blueprints.
  • Gave presentations of completed work to managers.
  • Assisted with quality inspections and document editing.

Education

PMP Project Management Professional -

Project Management Institution
International
2012

MBA - Master's of Business Administration / Management

University of Jordan
Amman, Jordan
2010

Bachelor of Science - Civil Engineering

University of Jordan
Amman. Jordan
2006

High School Diploma -

Sisters of Nazareth School
Amman, Jordan
2002

J.D. - Diploma in French

DELF
Amman, Jordan
2002

Skills

  • Good communication skills ability
  • Operating systems such as Windows XP, Office 2003 (Excellent User)
  • Office programs such as WinWord, PowerPoint, Excel and Access
  • Good knowledge of internet tools in general
  • Performance Monitoring and Evaluation
  • Problem Anticipation and Resolution
  • Department Oversight
  • Worked flexible hours; night, weekend, and holidays
  • Executive Management Support
  • Logistics
  • Team player
  • Sincere and Cooperative

Accomplishments


  • International Federation Of Consulting Engineers(FIDIC) Claims & Disputes,
  • Module 1: The Practical use of FIDIC Conditions Of Contracts
  • Module 2: Claims and Disputes Resolution
  • Module 4: Management & Administration of FIDIC Contracts
  • Portfolio Management Process
  • Time Management & Overcome Procrastination
  • RISK Management Professional (RMP)
  • Emotional Intelligence and Related Neuro-linguistic programming (NLP) Practices course
  • Project Management Professionals
  • MS Visio 2003
  • Design Of Concrete Constructions
  • Primavera 3

Languages

Arabic
Native language
English
Proficient
C2
French
Intermediate
B1

Additional Information

Available upon request

Timeline

Head Of Engineering Center /Executive Manager

HBTF, The Housing Bank
09.2020 - Current

Head Of Projects & Premises Center

HBTF, The Housing Bank
10.2018 - 09.2020

Head of Projects Unit /Assistant Manager

HBTF ( Housing Bank For Trade & Finance )
07.2007 - 09.2018

Project Engineer

MPCE ( Madi & Partners Consulting Engineers )
09.2006 - 12.2006

Project Engineer Intern

Trondheim Bydrift
07.2006 - 08.2006

PMP Project Management Professional -

Project Management Institution

MBA - Master's of Business Administration / Management

University of Jordan

Bachelor of Science - Civil Engineering

University of Jordan

High School Diploma -

Sisters of Nazareth School

J.D. - Diploma in French

DELF
Manal Y. Q. Shaban