Malika AlHaj

• Spearhead high-level recruitment operations with a primary focus on senior and executive placements within the banking sector.
• Collaborate closely with leading banks to identify talent needs and deliver tailored hiring strategies.
• Utilize LinkedIn Sales Navigator and advanced sourcing techniques to headhunt niche profiles and ensure timely delivery of top-tier candidates.
• Maintain a strong candidate database and ensure efficient tracking and follow-ups to meet clients’ expectations.

• Prepared monthly sales reports for each brand per client, and prepared brand brief presentations
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes
• Ensured accurate record-keeping with diligent data entry and database management for vital company information
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines
• Managed the attendance of merchandisers, and keep tracking their schedule
• Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems

• Represented the company in both Social Security Corporation and the Ministry of Labor
• Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions
• Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates
• Reduced employee turnover by creating a comprehensive onboarding program for new hires
• Optimized compensation structures to ensure market competitiveness, attracting top talent to the organization
• Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process
• Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios
• Implemented and supervised orientation procedures for new hires
• Improved quality of hiring decisions on new comprehensive employment selection processes

• Streamlined call center processes for improved efficiency and reduced wait times
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
• Exceeded performance metrics consistently, earning recognition as a top performer within the team
• Tracked customer service cases and updated service software with customer information