Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Malek Yasin

Amman

Summary

Skilled QA professional with strong expertise in automation testing, scripting, and test framework development. Proven track record in improving product quality through rigorous testing methodologies and effective problem-solving. Known for adaptability, collaboration, and achieving results in dynamic environments. Proficient in tools like Selenium, JUnit, and Jenkins, with focus on continuous integration and delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales and Service Associate

Orange
05.2024 - Current
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Sales Promoter

Honor
01.2024 - 04.2024
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
  • Conducted market research to identify potential customers and develop targeted promotional strategies for increased sales success.

Sales Promoter

Huawei
11.2023 - 01.2024
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Recommended specific product options to meet customer needs.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Maintained inventory by organizing and cleaning stockroom.

Account Manager

TikTabz
07.2022 - 04.2023
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Managing website content and social media pages

WordPress Developer

JoSequal
01.2022 - 05.2022
  • Installed required plugins and additional coding to fit final design and functionality requirements.
  • Designed and implemented website from initial concept, site architecture and wireframes to finished deliverable.
  • Converted design assets into component-based HTML, CSS, and JavaScript.

Education

Bachelor's Degree, Business Information Technology

The Hashemite University
06.2022

Skills

  • Selenium webdriver
  • Database testing
  • Mobile app testing
  • Java
  • WordPress
  • Test case design
  • Accessibility testing
  • Requirements analysis
  • Exploratory testing
  • Integration testing
  • Smoke testing
  • Usability testing
  • Performance testing
  • Manual test case preparation
  • Cross-platform testing
  • Bug tracking and resolution
  • PHP
  • HTML
  • CSS
  • JavaScript
  • Bootstrap
  • MVC Architecture
  • Social Media Strategy
  • Promotional Planning
  • Strategic Marketing
  • Computer Skills

Certification

  • Certified Automation & Manual Testing , Princess Sumaya University - Issued Nov 2024
  • Certified Responsive Web Design , freeCodeCamp - Issued Jun 2023

Timeline

Sales and Service Associate

Orange
05.2024 - Current

Sales Promoter

Honor
01.2024 - 04.2024

Sales Promoter

Huawei
11.2023 - 01.2024

Account Manager

TikTabz
07.2022 - 04.2023

WordPress Developer

JoSequal
01.2022 - 05.2022

Bachelor's Degree, Business Information Technology

The Hashemite University

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Malek Yasin