Summary
Overview
Work History
Education
Skills
Timeline
Barista

Malek Shalabi

Barista
Amman

Summary

Dynamic café supervisor with proven leadership at Bun Fellows, excelling in team coordination and customer service. Skilled in training staff and managing operations, I effectively resolved customer inquiries and maintained high-quality standards. Adept in cash management and inventory control, I consistently enhanced operational efficiency and team performance.

Overview

4
4
years of professional experience
1
1
Language

Work History

Supervisor

Bun Fellows
06.2022 - Current
  • Managed daily café operations during assigned shifts, ensuring efficiency and high service standards.
  • Supervised and coordinated team members, delegated tasks, and monitored performance.
  • Provided on-the-job training and support to new and junior staff.
  • Handled customer inquiries, complaints, and special requests to maintain satisfaction.
  • Monitored inventory and stock levels; assisted in ordering supplies as needed.
  • Oversaw cash handling, sales reconciliation, and shift reporting.

Barista

Majnoon Qahwa
01.2022 - 06.2022
  • Prepared and served coffee, tea, and other beverages to customers efficiently and accurately.
  • Provided excellent customer service, handling requests and resolving complaints professionally.
  • Maintained cleanliness and organization of the café area, equipment, and workstations.
  • Managed inventory, restocked supplies, and ensured quality standards were met.
  • Assisted in training new staff and coordinating team tasks during busy hours.

Education

Cyber Security

Amman Arab University
Amman

Skills

Leadership and team coordination during busy periods

Timeline

Supervisor

Bun Fellows
06.2022 - Current

Barista

Majnoon Qahwa
01.2022 - 06.2022

Cyber Security

Amman Arab University

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