Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Keywords For Ats
Timeline
Generic

Malek Al-Halaiqa

Amman

Summary

B2B Product Manager (ERP & AI) with 3 years’ end-to-end ownership of SaaS products across MENA & EU markets. Proven record of 2× revenue growth by leading market discovery, data-driven prioritisation, and Agile delivery. Expert at transforming manual healthcare workflows into scalable cloud solutions, managing cross-functional squads, and delivering features on time and within budget.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education
3
3
Certifications

Work History

Product Manager (ERP & AI)

AUMET
10.2022 - Current
  • Product strategy: Defined 3-year ERP & AI roadmap; aligned with CEO/CTO on OKRs and TAM > $120 M.
  • Market discovery: Conducted 60+ stakeholder interviews and gap analysis for Jordanian, Saudi & French healthcare markets; prioritised 15 high-value features using RICE scoring.
  • Sprint management: Instituted bi-weekly Scrum; refined backlog, set DoD/DoR, and improved squad velocity +22 % in 4 months.
  • Data insights: Built Mixpanel dashboards tracking MAU, churn, and feature adoption— drove data-backed pivot to subscription model, boosting MRR +40 %.
  • AI delivery: Led zero-to-one development of an NLP-based product-matching engine (BERT fine-tuned on Doccano labels); reduced manual mapping time -65 %.
  • UX/UI: Ran design-thinking workshops with Figma prototypes; decreased onboarding time from 1 h → 15 min.
  • Revenue impact: Orchestrated tiered pricing & upsell campaign; overall ERP revenue 2× in 12 months.
  • GTM: Coordinated with sales & marketing for French launch (GDPR & NF525 compliant); attained 1st enterprise client within 6 weeks.

Implementation Specialist

ELECTRONIC HEALTH SOLUTIONS (EHS)
07.2021 - 04.2022
  • Deployed HIS/ERP modules (finance, inventory) in 12 hospitals; configured roles, data migrations and user training (> 300 clinicians).
  • Gathered functional requirements, mapped to product backlog, and reduced go-live defects -30 %.

Account Manager (B2B Telecom)

ZAIN JORDAN
02.2021 - 06.2021
  • Exceeded monthly quota by 15 % through consultative selling of cloud & connectivity bundles to SME clients.

Education

B.Sc. - Management Information Systems

World Islamic Sciences University

Skills

  • SQL
  • Python
  • pandas
  • scikit-learn
  • Power BI
  • Tableau
  • Mixpanel
  • Figma
  • Git
  • Docker
  • Odoo
  • REST APIs
  • GraphQL APIs
  • AWS
  • EC2
  • RDS
  • S3
  • Jenkins CI/CD

Certification

Certified Scrum Product Owner (CSPO), Scrum Alliance, 2023

Accomplishments

  • 2× company revenue (AUMET, 2023) through market-aligned feature releases & pricing optimisation.
  • Awarded “Top Innovator” Q4 2023 for launching AI product-matching module that cut support tickets by 50 %.
  • Introduced Sprint Retro KPI dashboard that lifted on-time story completion from 68 % → 92 %.

Keywords For Ats

  • Product Lifecycle Management
  • Sprint Planning
  • Agile
  • Scrum
  • Kanban
  • Roadmap
  • OKR
  • KPI
  • User Stories
  • Backlog Prioritization
  • A/B Testing
  • Data Analytics
  • UX Research
  • ERP
  • SaaS
  • B2B
  • Healthcare IT
  • Cloud
  • AI
  • ML
  • MLOps
  • DevOps
  • CI/CD
  • Jira
  • Confluence
  • Figma
  • Python
  • SQL
  • Tableau
  • Power BI

Timeline

Product Manager (ERP & AI)

AUMET
10.2022 - Current

Implementation Specialist

ELECTRONIC HEALTH SOLUTIONS (EHS)
07.2021 - 04.2022

Account Manager (B2B Telecom)

ZAIN JORDAN
02.2021 - 06.2021

B.Sc. - Management Information Systems

World Islamic Sciences University

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Malek Al-Halaiqa