MALEK ABABNEH

Adept Customer Service Representative with a proven track record at Housing Bank For Trade & Finance, enhancing customer loyalty through exceptional complaint resolution and active listening. Skilled in call management and customer relations, I excel in high-pressure environments, achieving significant improvements in customer satisfaction. My approach combines problem-solving abilities with comprehensive product knowledge, driving positive outcomes and client retention. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.