Exploring seafood cuisine and learning new recipes
Hi, I’m
Majdi Abdoh
Supervisor
Amman,Amman
Summary
Dynamic restaurant supervisor with a proven track record at Alhoot Seafood Restaurant, excelling in staff management and guest relations. Demonstrated strong leadership by implementing upselling strategies that enhanced guest experiences and increased average check size. Skilled in multitasking under pressure while maintaining high dining standards and resolving complaints with professionalism.
Overview
6
years of professional experience
3
Languages
Work History
Alhoot Seafood Restaurant
Supervisor
10.2022 - Current
Job overview
- Showed high-level understanding of fine dining standards and practices.
- Monitored staff performance to ensure consistent excellence in service delivery.
- Resolved guest complaints promptly and professionally, maintaining positive dining experiences.
- Participated in monthly team meetings to discuss ways to improve overall restaurant operations.
- Implemented upselling strategies that contributed to increased average check size per guest.
- Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
- Coordinated dining room staff schedules to provide adequate floor coverage.
- Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
- Strong background in seafood cuisine, with deep knowledge of fish types, preparation methods, and optimal presentation for a high-quality dining experience.
Burj Alqahira
Head Waiter
02.2019 - 09.2021
Education
Al Al-Bayt University Almafraq
Bachelor’s Degree from Spanish And English Literature
Skills
Staff management
Interests
Enhancing communication and customer service skills
Keeping up with the latest trends in hospitality and restaurant management
Timeline
Supervisor
Alhoot Seafood Restaurant
10.2022 - Current
Head Waiter
Burj Alqahira
02.2019 - 09.2021
Al Al-Bayt University
Bachelor’s Degree from Spanish And English Literature
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