Biomedical Engineer with hands-on experience in customer service, skilled in communication, problem-solving, and handling client interactions. Highly adaptable, detail-oriented, and eager to grow in a dynamic work environment.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Customer support advisor
Tahaluf Al-Emarat
06.2023 - Current
Sales Engineer Trainee
GLOBAL D
Irbid, Jordan
02.2022 - 06.2022
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Used coordination and planning skills to achieve results according to schedule.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Developed team communications and information for meetings
Education
Bachelor Degree - Biomedical Engineering
Yarmouk University
Irbid, Jordan
Skills
Handling the customer
Problem solving
Math skills
Attention to detail
Sales team support
Engineering documentation
Design engineering
Thinking outside the box
Computer skills
Ms Office
MATLAB
Certification
Advanced ISO 9001:2015 Quality Management System (QMS) certification, Professional Arab Trainer Union (PATU)
Human Resources Course – Edraak
Personal Information
Date of Birth: 01/18/99
Nationality: Jordanian
Marital Status: Single
References
Ahmad Mansour Al-Omar, CO-Professor, Yarmouk University, medicaldept@yuedujo
Qasem Qananweh, Assistant Professor, Yarmouk University, qasemqananwah@yuedujo