Majd Kanaan
Irbid -Amman,IR
Summary
Biomedical Engineer with hands-on experience in customer service, skilled in communication, problem-solving, and handling client interactions. Highly adaptable, detail-oriented, and eager to grow in a dynamic work environment.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Customer support advisor
Tahaluf Al-Emarat
06.2023 - Current
Sales Engineer Trainee
GLOBAL D
Irbid, Jordan
02.2022 - 06.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Used coordination and planning skills to achieve results according to schedule.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Developed team communications and information for meetings
Education
Bachelor Degree - Biomedical Engineering
Yarmouk University
Irbid, JordanSkills
- Handling the customer
- Problem solving
- Math skills
- Attention to detail
- Sales team support
- Engineering documentation
- Design engineering
- Thinking outside the box
- Computer skills
- Ms Office
- MATLAB
Certification
- Advanced ISO 9001:2015 Quality Management System (QMS) certification, Professional Arab Trainer Union (PATU)
- Human Resources Course – Edraak
Personal Information
- Date of Birth: 01/18/99
- Nationality: Jordanian
- Marital Status: Single
References
- Ahmad Mansour Al-Omar, CO-Professor, Yarmouk University, medicaldept@yuedujo
- Qasem Qananweh, Assistant Professor, Yarmouk University, qasemqananwah@yuedujo
Hobbies and Interests
- Writing
- Drawing
Social Networks
Majd Kanaan
Languages
Arabic
First Language
English
Upper Intermediate
B2
Timeline
Customer support advisor
Tahaluf Al-Emarat
06.2023 - Current
Sales Engineer Trainee
GLOBAL D
02.2022 - 06.2022
Bachelor Degree - Biomedical Engineering
Yarmouk University