MAJD BILAL
Jordan,AM
Summary
Results-driven Human Resource advisor with over 8 years of experience leading HR strategy, talent management, and operational excellence in fast-paced, high-growth environments. Proven track record of enhancing employee engagement, ensuring compliance with labor laws, and aligning HR initiatives with business goals. Skilled in managing the full employee lifecycle, driving effective recruitment campaigns, and optimizing HR processes. Eager to contribute HR expertise to a forward-thinking, globally focused organization. Diligent HR professional with a solid background in human resources advisory roles, demonstrating the ability to streamline HR processes and enhance employee engagement while excelling in conflict resolution and policy implementation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resource Advisor
Almousalli Restaurants
02.2021 - 08.2023
- Led HR operations for over 200 employees from different departments, improving retention through enhanced performance management, engagement strategies and orientation.
- Oversaw onboarding and contract management for +20 hires annually, ensuring 100% compliance with onboarding timelines and benefit enrolment
- Advised leadership on HR policies, compliance, and workforce planning aligned with Jordanian labour law
- Coordinated with external vendors on contract negotiation, work permits, and residency processes
- Worked full-time (8 hours/day, 6 days/week) in a high-volume HR environment
- Maintained accurate personnel records through diligent documentation of employment actions such as hires, promotions, transfers, terminations, or leaves of absence.
- Coordinated employee recognition programs to boost morale, acknowledge accomplishments, and increase overall job satisfaction.
- Streamlined HR processes for increased efficiency in benefits administration, payroll management, and onboarding procedures.
Human Resource Advisor
Dijlah Broadcast Company
02.2014 - 06.2020
- Managed recruitment for over 200 positions across different departments, reducing time-to-hire through targeted sourcing strategies
- Maintained accurate employee records, contracts, and benefits, ensuring full compliance with labour standards
- Oversaw renewal processes for work permits and residencies, ensuring zero compliance violations
- Managed third-party contracts and handled petty cash fund to support HR and operational needs
- Built strong relationships with government entities to streamline compliance and documentation processes
- Worked full-time (8 hours/day, 6 days/week) in a dynamic broadcast environment
- Ensured compliance with labor laws and regulations through regular policy updates and timely response to employee inquiries.
- Provided guidance to managers on employee development, performance management, and corrective action processes, ensuring consistency across the organization.
- Collaborated with department managers to assess workforce needs, creating strategic plans for staffing adjustments as necessary.
Education
Bachelor's Degree - Business Administration
Arab Open University
01.2022
Diploma - Computer Technology
Al-Balqa Applied University
Amman, Jordan01.2012
Skills
- HR Strategy & Organizational Development
- Talent Acquisition & Onboarding
- Performance Management & Employee Engagement
- Labour Law Compliance & HR Policy Development
- HR Operations & Process Optimization
- Leadership & Cross-Functional Team Management
- Communication, Mediation & Conflict Resolution
- Strong communication and interpersonal skills
- Conflict resolution and mediation
- High attention to detail and documentation accuracy
- Empathetic and employee-focused approach
- Time management and prioritization under pressure
- Adaptability in dynamic work environments
- Proactive problem-solving mindset
- HR policies and procedures
- HRIS systems
- Organizational development
Accomplishments
- Ensured 100% compliance with labour law requirements for over 500 employees across two organisations with zero violations
- Handled payroll and budgeting responsibilities, including petty cash and monthly salaries, ensuring accuracy and on-time payments
- Managed end to end recruitment for 3-5 hires per months, improving time-to-hire and onboarding effectiveness
- Sole HR lead for +200 at Dijlah broadcast company, overseeing all HR functions independently
- Contributed to policy development and performance review systems, enchasing transparency and employee engagement
Certification
- ICDL – International Computer Driving License
- Training of Trainers (TOT)
Languages
Arabic: Native
English: Upper-Intermediate
Timeline
Human Resource Advisor
Almousalli Restaurants
02.2021 - 08.2023
Human Resource Advisor
Dijlah Broadcast Company
02.2014 - 06.2020
Bachelor's Degree - Business Administration
Arab Open University
Diploma - Computer Technology
Al-Balqa Applied University
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