Majd Al-Rahahleh

As the Authority Verification Supervisor for User Access Management at Jordan Kuwait Bank, I am responsible for overseeing the secure and compliant management of employee access to the bank's internal systems and platforms. My role includes verifying and approving user access requests based on defined roles, responsibilities, and security policies, ensuring that employees have appropriate access to systems and sensitive data, while minimizing potential security risks. I lead a team that ensures all access permissions are in line with organizational policies, regulatory requirements, and best practices for data protection. Additionally, I collaborate with the IT and security departments to perform regular audits, manage access reviews, and resolve any issues related to unauthorized access or system breaches. By maintaining strict oversight of user accounts and access levels, I help safeguard the integrity of the bank's digital infrastructure and sensitive information.

Answered customer inquiries and provided accurate information regarding products and services.

• Issued boarding passes to passengers after confirming their identity and verifying their seat assignments.
• Maintained accurate records of passenger check-ins and departures.
• Ensured that all necessary paperwork was collected before allowing passengers to board flights.
• Monitored security checkpoints throughout the terminal building to ensure safe passage of travelers through the area.
• Greeted customers and provided assistance in completing check-in procedures.