Mahmoud Said Shreedah
Bank Teller
Aqaba, District 9
Summary
Dedicated and detail-oriented Bank Teller with over 5 years of experience in customer service, cash handling, and financial transactions. Proven ability to maintain accuracy, resolve customer issues, and promote banking products and services. Strong interpersonal skills and commitment to maintaining high levels of customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Bank Teller
National Microfinance Bank
09.2019 - Current
- Process customer transactions including deposits, withdrawals, and payments accurately and efficiently.
- Assist clients with resolving complaints and discrepancies in accounts.
- Promote bank products and services based on customer needs.
- Maintain and balance cash drawers daily; reconcile any discrepancies promptly.
- Prepare cash and coin for vault storage according to bank policies.
- Use banking software to track transactions, generate reports, and manage account data.
- Ensure compliance with financial regulations and security protocols.
- Maintain a clean, organized, and professional workspace.
Education
Bachelor's Degree - Finance and Banking Science
Zarqa Private University
Skills
- Cash Handling & Drawer Balancing
- Customer Relationship Management
- Financial Product Promotion
- Regulatory Compliance
- Transaction Accuracy & Reporting
- Account Maintenance & Updates
- Confidential Information Handling
- Teamwork & Communication
Certification
NMB Annual Security Awareness Training I & II, 2022
Timeline
Bank Teller
National Microfinance Bank
09.2019 - Current
Bachelor's Degree - Finance and Banking Science
Zarqa Private University
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