Mahmoud Al Abwah

Amman regional support office

• Managed end-to-end recruitment for multiple roles across AMSO, OCA MENA, OCG MESO & OCG Cell 5; cut time-to-fill by 40%.
• Implemented standardized contract & onboarding packs; ensured 100% compliance in personnel files.
• Processed payroll for 70+ staff in Homere; achieved 100% on-time payments with zero errors.
• Coordinated tax & social security submissions with zero penalties; ensured full coverage for employees.
• Oversaw health insurance with MSH International and GIG, ensuring 100% coverage for all staff.

• Led Finance and HR operations in line with MSF protocols and Iranian labor law; achieved 100% on-time staff payments.
• Shortened the month-end close from 7 to 4 days (43% faster) by effective analysis of the budget monitoring review BMR, CAM, and reconciliations.
• Onboarded and trained Finance/HR Assistant; standardized induction materials, reducing ramp-up time by 30%.
• Managed a project budget of EUR 3M and variance analyses; flagged EUR 50K in at-risk spend and reallocated to high-priority activities.

• Delivered 100% on-time monthly financial reports for EUR 1.6M budget; shortened month-end close from 5 to 3 days (40% faster).
• Maintained budget variance within ±5% through rolling forecasts and variance thresholds, enabling effective reallocation.
• Produced consolidated financials, monthly cash requests, and reports; accelerated approvals by 60%.
• Streamlined recruitment workflows; reduced time-to-hire by 40% by creating a recruitment policy, standardized templates, and interview scorecards.

• Managed a portfolio of 1,500+ retail clients; consistently achieved 100% of annual sales targets across product lines.
• Opened 3,000+ accounts and processed 2,800+ KYC updates with zero AML breaches; passed audits with no findings.
• Grew deposits via cross-sell and upsell; improved product penetration per client by 15%.
• Enhanced CRM data hygiene; increased data completeness from 70% to 95%.