Mahmoud Abusamra
Amman
Summary
An academic technical instructor who started his academic life after graduation from BirZeit University. Following the third year of service, I joined the National Guard modernization program which was monitored by Vinnel Corporation 1980.
By the end of that year I joined British Aerospace in Dhahran and was sent to UK to a training course on American Language course and English laboratory skills for three months. That was a great jump in terms of salary improvement and self development. I pursued my study at Aston University after the company coordination to bring the lecturers on job site in Dhahran, Saudi Arabia to do the MSc program in ESP there for BAe instructors. Two years lapsed and the degree was done. The gulf war started in 1991, however. I joined Aramco Oil company as an Advanced ELT ITC Industrial Training Center instructor in Dhahran. I worked as an ELT instructor and safety coordinator and computer instructor until 2000.
In this year, I joined SAP program as a delivery team where I specialized as a Business Intelligence and Business Objects consultant for the 2004 software until I retired in 2014. The company needed my services for more 3 years of extension. Then, I joined Saudi Mining Polytechnic from 2019 to the end of 2021. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Content Writer
Saudi Mining Polytechnic
03.2019 - 10.2021
- Improved content quality by conducting thorough research and incorporating industry trends.
- Enhanced website traffic by creating engaging and shareable blog posts, articles, and social media content.
- Boosted reader engagement with carefully crafted headlines and compelling introductions.
- Streamlined content production processes through effective project management and collaboration with team members.
SAP Program Development and Evaluation Analyst
Aramco IT
- Improved SAP system efficiency by streamlining business processes and implementing best practices.
- Reduced data redundancy for better decision-making with the enhancement of data quality and consistency.
- Spearheaded cross-functional collaboration, ensuring seamless integration of SAP modules for optimal business operations.
- Delivered timely and accurate reports to stakeholders with automated report generation in SAP systems.
Advanced English Language Instructor
Dhahran English Language Unit
11.1991 - 12.2000
- Improved student reading comprehension by implementing diverse teaching strategies tailored to individual needs.
- Enhanced student writing skills through focused feedback and personalized instruction.
- Collaborated with colleagues for curriculum development, resulting in more engaging lesson materials.
- Increased students'' confidence in speaking English by providing supportive and constructive feedback during oral presentations.
- Promoted a positive learning environment by fostering open communication and encouraging peer collaboration.
- Assisted in development of college and career readiness programs.
- Kept abreast of technological advances in mathematics and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.
- Developed and implemented behavior management plans to address student issues.
- Supported development of individualized education plans for students with special needs.
- Assessed and evaluated student performance through use of standardized testing.
- Utilized data to inform instructional decisions and personalize learning.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Assisted in development of extracurricular activities and special events.
- Built variety of formative and summative assessments to measure student progress.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Encouraged students to take active role in learning and academic success.
- Monitored student progress and provided feedback to both students and parents.
- Supported students in development of skills and strategies to become independent and successful learners.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Established and maintained professional relationships with students, staff, parents and community members.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Led committee creating school-wide assessments and producing exams used throughout English department.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for [Type]-language students.
- Designed and developed instructional activities using data from student learning style assessments.
- Conducted intensive summer courses in analysis of English texts.
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
- Taught English language to [Type] students in [Type] setting.
- Made use of available technologies in daily learning, such as [Software] and [Software].
- Established and maintained student behavioral standards to achieve functional learning environment.
- Planned, prepared and delivered lessons on American literature, British literature and grammar to [Number] students daily.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Selected and prepared educational resources, taking account of students' interests and cultural backgrounds.
- Employed diverse teaching approaches to help students of all abilities understand material.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Assigned books and other materials to improve reading comprehension.
- Developed interesting lectures and educational activities to maximize learning within classroom.
- Improved student performance by defining clear goals and communicating performance metrics.
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Developed lesson plans and adapted curriculum to meet individual needs of students
- Initiated, facilitated and moderated classroom discussions for college-level English students.
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
- Provided technical support to training department and school, quickly fixing hardware and software issues affecting computers and language lab systems.
- Educated and coached officers and civilian personnel in English language fundamentals, creating instructional environment enabling achievement of personal and professional goals.
- Led textbook adoption committee for [Year] to evaluate and make recommendations for new language arts textbooks and materials.
- Sponsored several student activities and clubs, dedicating over [Number] hours per week outside regular school hours.
- Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.
- Assisted students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation through self-developed exercises.
- Created and administered database to track students' and instructors' leave, attendance, testing scores and performance.
- Launched focused writing program for students enrolled in AP courses to teach advanced composition in preparation for college composition classes.
- Created language arts lesson plans for [Type] students to meet learning needs, adhere to curriculum standards and build interest in learning.
- Developed and implemented exercises to help students understand and improve sound and symbol relationships, spelling, punctuation, style and pronunciation.
- Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
- Implemented innovative teaching approaches for special needs students to meet requirements of individualized education plans.
- Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.
- Provided support to students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
- Authored tests and quizzes to evaluate student learning and comprehension.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Established strong relationships with parents through regular communication about student performance, fostering a sense of teamwork in supporting each child''s educational growth.
- Maintained detailed records of student progress, using data-driven analysis to inform instructional decisions and modify lesson plans as needed.
- Led extracurricular language clubs, offering additional opportunities for students to practice their English skills in informal settings.
- Participated in ongoing professional development workshops to stay current with best practices in language instruction.
- Utilized multimedia resources to supplement traditional teaching methods, enhancing student engagement and understanding.
- Implemented differentiated instruction techniques to accommodate various learning styles and proficiency levels within the classroom.
- Provided one-on-one tutoring for struggling students, leading to significant improvements in their language abilities.
- Strengthened critical thinking skills among students through the use of challenging problem-solving activities.
- Developed innovative assessment methods to accurately measure student progress and inform future instruction.
English Language Instructor
British Aerospace
07.1981 - 11.1991
- Improved student reading comprehension by implementing diverse teaching strategies tailored to individual needs.
- Enhanced student writing skills through focused feedback and personalized instruction.
- Collaborated with colleagues for curriculum development, resulting in more engaging lesson materials.
- Increased students'' confidence in speaking English by providing supportive and constructive feedback during oral presentations.
- Developed innovative assessment methods to accurately measure student progress and inform future instruction.
- Strengthened critical thinking skills among students through the use of challenging problem-solving activities.
- Provided one-on-one tutoring for struggling students, leading to significant improvements in their language abilities.
- Participated in ongoing professional development workshops to stay current with best practices in language instruction.
- Led extracurricular language clubs, offering additional opportunities for students to practice their English skills in informal settings.
- Maintained detailed records of student progress, using data-driven analysis to inform instructional decisions and modify lesson plans as needed.
- Established strong relationships with parents through regular communication about student performance, fostering a sense of teamwork in supporting each child''s educational growth.
- Authored tests and quizzes to evaluate student learning and comprehension.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
- Provided support to students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
- Created language arts lesson plans for [Type] students to meet learning needs, adhere to curriculum standards and build interest in learning.
- Developed and implemented exercises to help students understand and improve sound and symbol relationships, spelling, punctuation, style and pronunciation.
- Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Created and administered database to track students' and instructors' leave, attendance, testing scores and performance.
- Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
- Assisted students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation through self-developed exercises.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Launched focused writing program for students enrolled in AP courses to teach advanced composition in preparation for college composition classes.
- Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.
- Provided technical support to training department and school, quickly fixing hardware and software issues affecting computers and language lab systems.
- Implemented innovative teaching approaches for special needs students to meet requirements of individualized education plans.
- Sponsored several student activities and clubs, dedicating over [Number] hours per week outside regular school hours.
- Educated and coached officers and civilian personnel in English language fundamentals, creating instructional environment enabling achievement of personal and professional goals.
- Led textbook adoption committee for [Year] to evaluate and make recommendations for new language arts textbooks and materials.
- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Initiated, facilitated and moderated classroom discussions for college-level English students.
- Developed lesson plans and adapted curriculum to meet individual needs of students
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Improved student performance by defining clear goals and communicating performance metrics.
- Developed interesting lectures and educational activities to maximize learning within classroom.
- Assigned books and other materials to improve reading comprehension.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Employed diverse teaching approaches to help students of all abilities understand material.
- Selected and prepared educational resources, taking account of students' interests and cultural backgrounds.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Planned, prepared and delivered lessons on American literature, British literature and grammar to [Number] students daily.
- Established and maintained student behavioral standards to achieve functional learning environment.
- Made use of available technologies in daily learning, such as [Software] and [Software].
- Taught English language to [Type] students in [Type] setting.
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
- Conducted intensive summer courses in analysis of English texts.
- Designed and developed instructional activities using data from student learning style assessments.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for [Type]-language students.
- Led committee creating school-wide assessments and producing exams used throughout English department.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Established and maintained professional relationships with students, staff, parents and community members.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Supported students in development of skills and strategies to become independent and successful learners.
- Monitored student progress and provided feedback to both students and parents.
- Encouraged students to take active role in learning and academic success.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Built variety of formative and summative assessments to measure student progress.
- Assisted in development of extracurricular activities and special events.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Utilized data to inform instructional decisions and personalize learning.
- Promoted a positive learning environment by fostering open communication and encouraging peer collaboration.
- Implemented differentiated instruction techniques to accommodate various learning styles and proficiency levels within the classroom.
- Kept abreast of technological advances in mathematics and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.
- Assisted in development of college and career readiness programs.
- Developed and implemented behavior management plans to address student issues.
- Supported development of individualized education plans for students with special needs.
- Assessed and evaluated student performance through use of standardized testing.
SAP Business System Analyst
Aramco IT
08.2016 - 10.2017
- Improved SAP system efficiency by streamlining business processes and implementing best practices.
- Reduced data redundancy for better decision-making with the enhancement of data quality and consistency.
- Spearheaded cross-functional collaboration, ensuring seamless integration of SAP modules for optimal business operations.
- Delivered timely and accurate reports to stakeholders with automated report generation in SAP systems.
- Enhanced user experience through the implementation of interface updates and usability improvements.
- Improved system efficiency by analyzing and optimizing software processes.
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Spearheaded data migration projects, ensuring seamless transfer of information between systems.
- Streamlined workflow processes by automating manual tasks, increasing team productivity.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Offered input for complex documents to support client-ready final versions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Gathered requirements and performed gap analysis through design workshops with users.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Established specifications and coordinated production with software programmers.
- Defined and documented scope of projects for distribution to team.
- Diagnosed, troubleshot and resolved network and system problems.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Resolved malfunctions with systems and programs through troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Provided client support on system operation and troubleshooting.
- Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
- Educated stakeholders on data protection tactics to reduce breaches.
- Presented business leaders with ROI estimations to drive project planning.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Organized system operating procedures to strengthen controls.
- Optimized core processes to improve business performance and operational agility.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Installed system updates to address vulnerabilities and reduce security issues.
- Enhanced interfaces to promote better functionality for users.
- Developed diagrams to describe and lay out logical operational steps.
- Researched and adopted new technologies to add value to existing offerings.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Improved systems with addition of new features and infrastructure.
- Assessed business requirements to create focused solutions.
- Investigated system issues and implemented resolutions to reduce downtime.
- Collaborated with upper management to drive strategy and implement new processes.
- Fostered a culture of continuous improvement within the organization by actively soliciting feedback from end-users on system performance and incorporating user suggestions into future development efforts.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Executed successful integrations with third-party applications, expanding functionality available through core systems platforms without compromising stability or security considerations.
- Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
- Evaluated vendor proposals for hardware and software acquisitions, ensuring compatibility with existing infrastructure while maximizing cost-effectiveness of investments made in technology resources.
- Optimized database structures to improve data storage efficiency and query performance levels.
- Designed custom reports for management teams, providing valuable insights into key performance metrics and facilitating informed decision-making processes.
- Facilitated training sessions for staff members on new software applications, promoting efficient adoption of new technologies across the organization.
- Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
- Increased system security by identifying potential vulnerabilities and implementing robust safeguards against unauthorized access or data breaches.
- Championed process improvements by staying current on industry trends and best practices in systems analysis methodologies.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Provided technical support for end-users, resolving issues promptly and effectively.
- Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
- Conducted comprehensive system analyses to identify areas for improvement and optimization.
Interpreter/Translator
Vinnell Arabia
07.1980 - 06.1981
- Enhanced communication between English and Arabic-speaking clients by providing accurate translation and interpretation services.
- Assisted in the successful completion of international business deals through precise translating and interpreting during negotiations.
- Supported legal teams by providing accurate translations of key documents, contributing to favorable case outcomes.
- Facilitated cultural understanding among diverse populations through accurate and culturally sensitive interpretations.
ELT
Ministry Of Education
09.1977 - 05.1980
- Enhanced ELL students'' language proficiency by employing diverse teaching methods and materials.
- Assisted classroom teachers in implementing lesson plans tailored to the needs of ELL students.
- Boosted student engagement and participation in class activities, leading to improved academic performance.
- Collaborated with other Paraeducators and staff members to create a supportive learning environment for ELL students.
Education
MSc - HR Development And Organizational Development
Texas A&M University
College Station USA11.2011
MSc - ESP English
Aston University UK
Birminghan05.1990
Bachelor Of Arts - English Literature/Education
BirZeit University
Ramallah Palestine08.1977
Skills
- Analytical and Critical Thinking
- Organization and Time Management
- Smart technology user
- Data Science Designer and Analyst
- Agile Presenter
- MS Office Computer Instructor and much more
- Materia and Content Editor as Operation Guide, HR manual, Finance Operation Manual, and Training Manuals
- Peer-to-Peer Work
- Assigning Topics
- Digital Content Development
- Concept Development
- Project Coordination
- Internal Communications
- News Stories
- Quality Deliverables
- Social Media Platforms
- Active Listening
- Creative Writing
- Short Stories
- Cloud-Based Environments
- Project Management
- Tool Development
- Customer Satisfaction
- Reading Comprehension
- Content Curation
- Visual Presentation
- Data Analysis
- Proficient in Software Program]
- Project Proposals
- Creative Direction
- Search Engine Optimization Expertise
- Production Deadlines
- Customer Outreach
- Expertise in Style Name]
- Brand Objectives
- Media Production
- Proofreading Skills
- Brand Consistency
- Technical Writing
- Essay Writing
- Optimize Language Usage
- Spreadsheet Tracking
- Social Media Content Writing
- Creative Development
- Messaging Strategy
- Business Writing
- Brand Messaging
- Informational Outlines
- Material Revising
- Work Copywriting
- Advertising Concepts
- Biographies and Novels
- Critical Analyses
- Objective and Strategy Determination
- Dependability and Cooperation
- Precision and Accuracy
- Database Maintenance
- Product or Services Intelligence
- Editorial Calendaring
- Video Conferencing Software
- Broadcast and Internet Media
- Articulate Communication
- Video and Teleconferencing
- Marketing and Advertising Strategies
- Marketing Representatives Consultation
- Deadline Attainment
- Copywriting, Editing and Review
- Artistic Activities Coordination
- Project Collaboration
- Script Development
- Goods and Services Promotion
- Quality Assessments
- Marketing Communications Expertise
- Publication Formatting
- Source Identification
- Improve Sales Strategies
- Develop Advertising Campaigns
- Excellent Interpersonal Communication
- Nonfiction Prose
- Build Themes
- Broadcast Advertising Material
- Descriptive Analysis
- Story Development
- Write Speeches
- Self-Publishing Experience
- Area of Expertise Genre Experience
- Email Communication
- Unique Content Creation
- Internet Media Advertising
- Characterization
Accomplishments
At the end of each year we do annual achievement report. From what I wrote so far, my two- MSc's-project was an excellent boost in my business life with BAe and Aramco. Also, my job title and grade codes got improved from grade code 11 to 12 and to 13 in 10 years time. I did training to the company affiliates, Aramco Overseas Offices, and Aramco Services Company in Netherlands and Huston as well as Japan. I got thank you letters of great and successful work as well-done there. I have a successful family members who are now doctors and engineers. I built a nice home and live in Amman today.
Affiliations
- Society of Human Resource Management
- Toastmasters
- APICS – Association for Supply Chain Management
- Project Management Institute
- American Society of Safety Professionals
Certification
- Certified Program Development and Evaluation Analyst, Aramcj - 1991 to 2017
- Business System Analyst
- Aramco
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Content Writer
Saudi Mining Polytechnic
03.2019 - 10.2021
SAP Business System Analyst
Aramco IT
08.2016 - 10.2017
Advanced English Language Instructor
Dhahran English Language Unit
11.1991 - 12.2000
English Language Instructor
British Aerospace
07.1981 - 11.1991
Interpreter/Translator
Vinnell Arabia
07.1980 - 06.1981
ELT
Ministry Of Education
09.1977 - 05.1980
SAP Program Development and Evaluation Analyst
Aramco IT
MSc - HR Development And Organizational Development
Texas A&M University
MSc - ESP English
Aston University UK
Bachelor Of Arts - English Literature/Education
BirZeit University
- Certified Program Development and Evaluation Analyst, Aramcj - 1991 to 2017
- Business System Analyst
- Aramco
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