MAEN AL ZAHRI
Amman
Summary
Results-driven Sales and Account Management professional with over 10 years of experience in the telecom and technology sector. Proven track record in driving revenue growth, managing key accounts, and leading high-performing teams. Skilled in building strong client relationships, closing high-value deals, and consistently exceeding sales targets. Experienced in public relations, partner management, and market expansion, with the ability to represent global brands and deliver measurable business results in competitive markets.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Account Manager
Cell Avenue
05.2025 - Current
- Manage Huawei retail sales operations across multiple partner shops
- Build and maintain strong relationships with key retail and corporate accounts
- Drive monthly sales targets through market analysis and execution plans
- Monitor retail performance and identify growth opportunities
- Expanded retail network from 70 to 120 active partner shops
- Increased monthly sales from 70,000 to 180,000
- Opened and developed new retail and corporate accounts
Customer Support Team Manager
51Talk
05.2024 - 05.2025
- Led a team of 48 employees including 3 team leaders
- Ensured high-quality customer service and KPI achievement
- Improved customer experience and retention strategies
- Increased students' class attendance by ~35%
- Improved subscription renewal rate by 9%
- Reduced customer complaints through service improvements
Public Relations Manager
Huawei Technologies
01.2023 - 01.2024
- Managed Huawei ICT Academy partnerships across universities
- Represented Jordan in international ICT competitions
- Strengthened media and academic relationships
- Streamlined processes within the PR department for improved efficiency and productivity.
- Designed and implemented strategic business plan objectives.
- Produced and distributed internal and external communications.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Collaborated with marketing team to create cohesive messaging across all channels for maximum impact.
Brand Sales Manager
Huawei Technologies
01.2019 - 01.2023
- Executed sales strategies to drive regional growth
- Managed retail partners and branding execution
- Led marketing campaigns and in-store activations
- Achieved 85% to 150% of annual sales targets
- Awarded an international incentive trip to China for outstanding performance
- Boosted brand awareness by developing and executing targeted marketing campaigns.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Retail Marketing Specialist
Huawei Technologies
01.2017 - 01.2019
- Organized product launches, events, and roadshows
- Coordinated marketing campaigns with agencies
Sales Supervisor
3M Mobile
01.2015 - 01.2017
- Supervised sales teams and improved field performance
Sales Representative
Nokia
01.2015 - 12.2015
- Promoted products and exceeded sales expectations
Education
Bachelor's Degree - Marketing
Jordan University
01-2016
Skills
Sales & Business Development
Key Account Management
B2B & Retail Sales
Client relationship building
Account development
Teamwork and collaboration
Excellent communication
Effective relationship management
Timeline
Account Manager
Cell Avenue
05.2025 - Current
Customer Support Team Manager
51Talk
05.2024 - 05.2025
Public Relations Manager
Huawei Technologies
01.2023 - 01.2024
Brand Sales Manager
Huawei Technologies
01.2019 - 01.2023
Retail Marketing Specialist
Huawei Technologies
01.2017 - 01.2019
Sales Supervisor
3M Mobile
01.2015 - 01.2017
Sales Representative
Nokia
01.2015 - 12.2015
Bachelor's Degree - Marketing
Jordan University