Maali Ahmad
Amman
Summary
Talented Logistics and orders management professional with 4+ years managing sales orders, data (sold to /ship to) incoterms, items, quantity and prices. Expert in troubleshooting and problem-solving. Committed to delivering high-quality deliverables.
Overview
6
6
years of professional experience
Work History
Orders Management Senior Associate
Samsung Electronics Levant Co. LTD. Regional Subsidiary
03.2024 - Current
- Handling deputy tasks in close coordination with Team Leader
- Direct Backup for Team Leader in terms of attending meetings, reporting, and presenting to top management on behalf of team leader
- Responsible for induction and onboarding of new joiners in terms of training, assigning of tasks and R&R, and monitoring and evaluation of performance
- KPI and Goal Management for team members (Assigning of relevant KPIs, monitoring of achievement, reporting and documenting results, preparing team results to HR & management)
- Management of Sales/Delivery Orders for Samsung MX Division (Mobile Experience) in terms of order creation, documentation, invoicing, and other required tasks.
Orders Management Associate
Samsung Electronics Levant Co. LTD. Regional Subsidiary
03.2019 - 03.2024
- Check all sales order data on Samsung N-ERP System (sold to / ship to), incoterms, SKU, quantity, and pricing
- Monitoring the sales orders and data entry
- Set process and guidelines for the department
- Monitor sending the shipping documents and invoices to customers on time
- Visit customers to discuss all orders related issues
- Manage samples receiving and monitors samples movement from warehouse
- Monitor samples returns with sales department
- Manage samples physical count on regular basis
- Manage displays physical counts on regular basis
- Monitor scraping process for aging samples
- Manage and monitor the issuance or credit and debit notes for the customers
- Manage and monitor all related KPIs (samples aging, weekly earliness rate and weekly backorder date)
- Monitor the open goods receivable samples
- Monitor the SLM (Software License Management)/Software orders
- Employee sales reconciliation
- Manage the monthly insurance report (Shipment tracking report)
- Manage, monitor and upload the serial numbers for the third party factories
- Follow up with customers on shipment related documents.
Demand Planning and Forecasting Intern
Amcan International Group
10.2018 - 01.2019
- Devise ways to optimize inventory control procedures
- Inspect the levels of business supplies and raw material to identify shortages
- Ensure product stock is adequate for all distribution channels and can cover direct demand from customers
- Record daily deliveries and shipments to reconcile inventory
- Use software to monitor demand and document characteristics of inventory
- Place orders to replenish stock avoiding insufficiencies or excessive surplus
- Analyze data to anticipate future needs
- Collaborate with warehouse employees and other staff to ensure business goals are met
- Report to upper management on stock levels, issues etc.
Education
Logistics Sciences Bachelors -
German Jordanian University
Amman, Jordan06.2018
Skills
- Teamwork
- Time Management
- ERP System (N-ERP) and SAP
- Planning and organizing
- German Language - Very good writing and speaking
- English Language- Fluent writing and speaking
Timeline
Orders Management Senior Associate
Samsung Electronics Levant Co. LTD. Regional Subsidiary
03.2024 - Current
Orders Management Associate
Samsung Electronics Levant Co. LTD. Regional Subsidiary
03.2019 - 03.2024
Demand Planning and Forecasting Intern
Amcan International Group
10.2018 - 01.2019
Logistics Sciences Bachelors -
German Jordanian University
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