Leen jamal
amman
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
2
2
years of professional experience
Work History
technical support adviser
Webhelp
10.2022 - 4 2023
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
Senior Sales Representative
FINCA for micro finance
06.2021 - 10.2022
- as a senior sales representative i was responsible for getting a new compatible leads
- make sure to achieve the targets with deals
Customer Service Representative
crystalcall
06.2020 - 06.2021
senior customer service representative for after sales issue for inbound and outbound
Senior Customer Success Manager
Business chat
06.2023 - I currently work here
- Studied and identified best media channels to market specific products and services.
- Trained new Customer Success Managers, setting them up for success in their roles through hands-on coaching and mentoring.
Education
Bachelor of Business Administration - public administrations
university of jordan
Skills
Account management
Fluent in English
Salesforce CRM
Inside and outside sales
Account management understanding
Computer expertise
Microsoft Excel proficiency
After sales support
Business development
Sales closing
Promotional planning
On-site product demonstrations
Timeline
Senior Customer Success Manager
Business chat
06.2023 - I currently work here
technical support adviser
Webhelp
10.2022 - 4 2023
Senior Sales Representative
FINCA for micro finance
06.2021 - 10.2022
Customer Service Representative
crystalcall
06.2020 - 06.2021
Bachelor of Business Administration - public administrations
university of jordan