Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lana Shwiat

Amman

Summary

Results-driven Senior Sales and Application Engineer with a proven track record at Taleed Medical Supplies, an Abbott Diagnostics distributor specialized in in the Medical Diagnostics IVD Field (Biochemistry, Hematology, Immunology, Molecular Diagnostics, and Quality Control). Expertise in project management, technical training, and delivering exceptional customer service. Adept in technical sales, negotiation, and leadership, with a strong passion for innovation. Committed to driving growth, delivering impactful solutions, and building lasting client relationships to support your team’s success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Sales and Application Specialist

TALEED MEDICAL SUPPLIES (ABBOTT DIAGNOSTICS)
01.2025 - Current

Sales Roles:

  • Develop and execute strategic sales plans to achieve revenue targets and expand market share of Abbott Diagnostics Core Instruments in Jordan.
  • Prepare and deliver compelling sales proposals and contract negotiations.
  • Prepare detailed sales reports and forecasts for management review.
  • Identify and qualify new sales opportunities through
    prospecting and networking activities.
  • Participate in trade shows, conferences, and industry events to promote products.

Application Roles:

  • Provide expert technical support and application guidance to customers using Abbott Diagnostics platforms (ARCHITECT ci, Alinity ci, CD RUBY, .. etc).
  • Perform needed PM and Software Updates for all Abbott Diagnostics Platforms available in the market.
  • Collaborate with engineering and product teams to customize solutions for client applications.
  • Coordinate with internal teams to ensure timely delivery and customer satisfaction.
  • Stay updated on industry trends, competitor activities, and emerging market opportunities.

Senior Sales and Application Engineer

Multiplicity Medical Equipment
11.2020 - 12.2024

Sales Roles:

  • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals.
  • Identified new business opportunities and helped increase sales revenue
  • Build long-term relationships with the end users in the assigned territory by meeting customer needs.
  • Promoting Solutions in the fields of Biochemistry (Special Chemistry), Immunology, Hematology and Molecular (Real-time PCR).
  • Develop and execute Key account plans in coordination with the sales manager.
  • Follow up with end users and/or concerned departments to generate RFQs.
  • Actively engage in the price negotiation process with the procurement departments for direct opportunities.

Application Roles:

  • Installation of Special Chemistry tests on the common Chemistry Analyzers in the market, such as: ROCHE COBAS Modules, BECKMAN COULTER, ABBOT, SIEMENS ATELLICA. with good knowledge of these platforms.
  • Installation of Real-time PCR Kits on various Thermocyclers available in the market, such as: RotorGene, QuantStudio, Biorad CFX96, ROCHE LIGHTCYCLER, etc. covering Genetic, Viral and bacterial diseases.
  • Determines technical solutions per product and customer specifications.
  • Led technical discussions and demonstrations to showcase product capabilities to potential customers.
  • Diagnoses and resolves technical issues (parameters, calibration and quality control).
  • Develops and delivers product training to end users as well as supporting field associates (sales and service).
  • Attend internal or external meetings related to the product portfolio.
  • Develop and support customers regarding External Quality Control.

Sales Supervisor

Denise Establishment for Laboratory Equipment Trad
01.2017 - 12.2018
  • Trained and supervised the sales team, increasing the annual sales revenue.
  • Developed and implemented sales strategies that improved customer satisfaction levels.
  • Provided sales team with ongoing support and guidance to ensure success.
  • Led team in achieving monthly sales targets through effective coaching and motivation.
  • Coordination between departments to support sales and service activities.
  • Build relationships with customers to support long-term business growth.
  • Conducted technical presentations and demos for clients on software solutions.
  • Preparing sales analysis, as well as sales reports.
  • Identified new business opportunities and helped increase sales revenue.
  • Provided ongoing technical support to clients during implementation and after-sales.

Sales Engineer

Denise Establishment for Laboratory Equipment Trad
05.2015 - 12.2016
  • Build relationships with customers to support long-term business growth.
  • Conducted technical presentations and demos for clients on software solutions.
  • Preparing sales analysis, as well as sales reports.
  • Identified new business opportunities and helped increase sales revenue.
  • Provided ongoing technical support to clients during implementation and after-sales.

Education

Bachelor of Science - Biomedical Engineering

Jordan University of Science And Technology
06.2014

High School Diploma -

King Abdullah II For Excellences
08.2009

Skills

  • Technical sales
  • Customer service
  • Problem solving
  • Negotiation
  • Leadership
  • Project management
  • Communication
  • Product development
  • Technical training

Certification

  • Certified SERVICE Engineer, ADVANCED INSTRUMENTS, LCC- USA
  • SALES Training - SENTINEL DIAGNOSTICS- Italy.
  • Quality Control Practice in Medical Labs
  • Ventilator and Anesthesia machine.
  • Quality Management Course.
  • Lean management.

Languages

Arabic
Native language
English
Proficient
C2
German
Elementary
A2

Timeline

Senior Sales and Application Specialist

TALEED MEDICAL SUPPLIES (ABBOTT DIAGNOSTICS)
01.2025 - Current

Senior Sales and Application Engineer

Multiplicity Medical Equipment
11.2020 - 12.2024

Sales Supervisor

Denise Establishment for Laboratory Equipment Trad
01.2017 - 12.2018

Sales Engineer

Denise Establishment for Laboratory Equipment Trad
05.2015 - 12.2016

High School Diploma -

King Abdullah II For Excellences

Bachelor of Science - Biomedical Engineering

Jordan University of Science And Technology
Lana Shwiat