Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
Lamis  Elawar

Lamis Elawar

Amman

Summary

Dynamic Skin Care Specialist with expertise in microdermabrasion and advanced facial techniques at Orkida. Proven track record in enhancing client satisfaction through customized treatment plans and effective communication. Skilled in building strong client relationships, driving retail sales, and implementing innovative skincare solutions to achieve optimal results.

Developed expertise in fast-paced spa environment, focusing on skincare and client relations. Excels in providing personalized care and building strong client relationships. Looking to transition into new field, leveraging skills in customer service and treatment application.

Experienced with comprehensive skin care treatments and personalized client consultations. Utilizes advanced techniques to ensure optimal client satisfaction and skin health. Knowledge of latest skin care trends and effective client relationship management.

Radiates warm and approachable demeanor with passion for skincare and wellness. Well-versed in skincare techniques and product knowledge, with strong grasp of facial treatments and customer service. Dedicated to enhancing client satisfaction and promoting healthy skin through personalized care.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Skin Care Specialist

Orkida
05.2024 - 04.2025
  • Analyzed skin types and recommended personalized treatment plans to enhance client satisfaction.
  • Conducted thorough skincare consultations, addressing client concerns and providing tailored product recommendations.
  • Educated clients on proper skincare routines and product application techniques for optimal results.
  • Maintained up-to-date knowledge of industry trends and product innovations to deliver informed recommendations.
  • Assisted in training new staff on skincare protocols, enhancing team efficiency and service quality.
  • Collaborated with marketing teams to promote services through social media campaigns and local events.
  • Implemented inventory management practices to ensure adequate supply levels of skincare products and tools.
  • Monitored client progress post-treatment, making adjustments to care plans as necessary for effective outcomes.
  • Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
  • Analyzed skin condition and made appropriate product recommendations.
  • Recommended retail products for at-home use.
  • Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
  • Performed thorough skin analyses to identify specific concerns and tailor treatment plans accordingly.
  • Demonstrated product application on clients using testers and samplings.
  • Utilized skin hydrometer to help determine customers' skin conditions.
  • Practiced new makeup application techniques and color combinations to promote various makeup brands.
  • Reinforced customer selections by reviewing use and benefits of chosen products.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Recommended and performed microdermabrasion, peels and laser treatments.
  • Boosted retail sales by educating clients on the benefits of various skincare products.
  • Improved overall skin health for clients using targeted facials, chemical peels, and microdermabrasion treatments.
  • Enhanced client satisfaction by providing personalized skin care consultations and treatments.
  • Contributed to marketing efforts by participating in special events, creating engaging social media content, and networking with industry professionals.

Brand Consulting

Sofyan
01.2025 - 03.2025
  • Developed brand strategies to enhance market presence and customer engagement.
  • Conducted market research to identify consumer trends and insights for strategic recommendations.
  • Collaborated with creative teams to design impactful marketing materials aligned with brand vision.
  • Facilitated workshops to train clients on brand management best practices and tools.
  • Analyzed competitor branding approaches to inform strategic positioning and differentiation efforts.
  • Optimized social media campaigns, increasing brand visibility across targeted platforms.
  • Optimized digital presence for clients, enhancing online visibility across platforms.

Cosmetics Department Manager

أكاديمية هديل
01.2024 - 03.2024

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  • Oversaw daily operations of cosmetics department, ensuring product availability and optimal presentation.
  • Trained and mentored team members on customer service best practices and product knowledge.
  • Developed promotional strategies to enhance customer engagement and drive sales growth.
  • Evaluated trainee progress through assessments to ensure understanding of material.
  • Worked with vendors to customize courseware to accommodate business needs.relationships with vendors andsuppliers.
  • Implemented training programs to improve staff performance and product expertise across the team.
  • Analyzed sales trends to optimize inventory levels and merchandise placement effectively.
  • Conducted regular audits of stock levels, reducing discrepancies through improved tracking systems.
  • Collaborated with marketing teams to coordinate in-store events promoting new product launches.
  • Maintained accurate inventory and sales records for department.
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
  • Established strong relationships with vendors to negotiate favorable terms for product procurement.
  • Improved overall store reputation by consistently delivering exceptional customer service and addressing concerns promptly.
  • Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel.
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Enhanced team productivity by conducting regular trainings on product knowledge and selling techniques.

Industry Consultant

Factorie
06.2022 - 10.2023
  • Analyzed industry trends to provide actionable insights for client strategies
  • Conducted market research to support project development and decision-making processes
  • Collaborated with cross-functional teams to enhance client engagement and satisfaction
  • Developed comprehensive reports outlining recommendations based on client needs
  • Assisted in the implementation of best practices across various projects
  • Facilitated workshops to educate clients on industry standards and innovations
  • Maintained up-to-date knowledge of industry regulations and compliance requirements
  • Enhanced client satisfaction by providing tailored industry insights and strategic recommendations.
  • Built strong relationships with clients through clear communication and consistent follow-up on project milestones.
  • Developed complete business plans and operational strategies for new and existing business.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.

مدير مبيعات

Clinical Rotations
01.2022 - 03.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.

Tax Associate

Armoosh
11.2021 - 03.2022
  • Conducted detailed analyses of financial documents to identify potential tax-saving opportunities for clients.
  • Participated in client meetings, presenting findings and recommendations to support informed decision-making on tax matters.
  • Assisted in the development and implementation of tax strategies to optimize clients' financial positions.
  • Collaborated with team members to streamline tax preparation processes, enhancing overall efficiency.

Education

No Degree - Skin Care Specialist

Courses

No Degree -

Online Courses Building Brands

No Degree -

Courses Industry Cosmetics

Courses Tot

BBA -

Economic , Zarqa, Jordan
06-2020

Skills

  • Waxing and hair removal
  • Scheduling and appointment management
  • Customized treatment plans
  • Microdermabrasion expertise
  • Client relationship building
  • Advanced facial techniques
  • Skin analysis proficiency
  • Professional communication
  • Sales and upselling
  • Acne treatment specialization
  • Sensitive skin care
  • Records management
  • Product application
  • Chemical facial peels
  • Advanced facials specialist
  • Analytical thinking
  • Goal setting
  • Customer relationship management
  • Interpersonal skills
  • Health promotion
  • Product knowledge
  • Self motivation
  • Facial masks
  • Task prioritization
  • Exfoliation treatments
  • Safety protocols
  • Team building
  • Professional ethics
  • Chemical peels
  • Flexible schedule
  • Spa retail sales
  • Assessing skin condition
  • Relationship building
  • Decision-making
  • Verbal and written communication
  • Adaptability and flexibility
  • Effective communication
  • Creative thinking
  • Skincare product sales
  • Team leadership
  • Team collaboration
  • Organizational skills
  • Excellent communication
  • Reliability
  • Problem-solving abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Upper intermediate (B2)
العربية
Bilingual or Proficient (C2)

Timeline

Brand Consulting - Sofyan
01.2025 - 03.2025
Skin Care Specialist - Orkida
05.2024 - 04.2025
Cosmetics Department Manager - أكاديمية هديل
01.2024 - 03.2024
Industry Consultant - Factorie
06.2022 - 10.2023
مدير مبيعات - Clinical Rotations
01.2022 - 03.2023
Tax Associate - Armoosh
11.2021 - 03.2022
Courses - No Degree, Skin Care Specialist
Online Courses Building Brands - No Degree,
Courses Industry Cosmetics - No Degree,
Courses Tot - ,
Economic - BBA,
Lamis Elawar