Laith Daoud
Assistant Store Manager
Amman
Summary
Accomplished ASM skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ASM position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
6
6
years of professional experience
6
6
Certificates
2
2
Languages
Work History
Assistant Store Manager
Starbucks
12.2023 - Current
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Shift Supervisor
Starbucks
04.2019 - 12.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Assisted in budget planning and cost control measures, contributing to the overall financial success of the establishment.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Barista
Barista, Starbucks
Amman, Amman
01.2018 - Current
Education
Bachelor's of Business - Business Managment
Arab Open University ( Aou )
Amman - Jordan 04.2001 -
Skills
Records Management
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Barista Trainer 0.5
Timeline
Assistant Store Manager
Starbucks
12.2023 - Current
Shift Supervisor
Starbucks
04.2019 - 12.2023
Barista
Barista, Starbucks
01.2018 - Current
Bachelor's of Business - Business Managment
Arab Open University ( Aou )
04.2001 -
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