Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Junior Quality Assurance
Omicron Solutions Jo
09.2024 - Current
Enhanced software quality by creating and executing detailed test cases for various applications.
Kept scripts and test cases updated with current requirements.
Social Media Executive Customer Service
Aramex
5 2023 - Current
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Collaborated with team members to develop effective strategies for handling challenging customer interactions.
QA Trainee
Tahaluf Al-emarat
09.2022 - 03.2023
-QA Fundamental & principles
Knowledge in JMeter, Blaze Meter
Knowledge in Postman
Knowledge in Selenium
Manual testing
Front End Developer Intern
Jordan University of Science and Technology
07.2022 - 10.2022
Learned new materials, processes, and programs quickly.
Supported departmental tasks to increase understanding of industry processes.
Streamlined codebase by refactoring HTML, CSS, and JavaScript for improved performance and maintainability.
Senior Legal and Compliance Officer at Innovative Startups and SMEs Fund, PSCSenior Legal and Compliance Officer at Innovative Startups and SMEs Fund, PSC