Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laith Alkhalileh

Amman

Summary

Dynamic Senior Flight Attendant with extensive international experience at Jordan Aviation, excelling in customer service and safety protocols. Proven leadership in training new staff and resolving passenger issues effectively. Recognized for maintaining high standards of cabin organization and delivering clear in-flight announcements, ensuring a comfortable travel experience for all passengers.

Overview

9
9
years of professional experience

Work History

Senior Flight Attendant

JORDAN AVIATION
AMMAN
12.2022 - Current
  • Provided exceptional customer service throughout flights, ensuring passenger comfort and safety.
  • Conducted pre-flight safety checks and briefings for passengers and crew members.
  • Assisted in emergency situations by implementing established safety protocols and procedures.
  • Collaborated with flight crew to manage cabin operations and resolve passenger issues promptly.
  • Trained new flight attendants on service standards, safety procedures, and company policies.
  • Maintained cleanliness and organization of cabin areas during and after flights.
  • Delivered in-flight announcements clearly to ensure passenger understanding of safety information.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Conducted briefings prior to takeoff on safety measures such as exit doors locations, seatbelt fastening .
  • Assisted with boarding and disembarking of passengers onto aircrafts.
  • Comforted and provided reassurance to passengers during unforeseen or stressful events.
  • Greeted passengers and ensured their safety throughout the flight.

sport therapist

Jordanian Royal Medical Services
AMMAN
12.2019 - 08.2020
  • Assessed athlete injuries and developed tailored rehabilitation programs.
  • Collaborated with medical staff to ensure comprehensive patient care.
  • Administered therapeutic modalities to promote recovery and pain relief.
  • Educated athletes on injury prevention and proper training techniques.
  • Conducted fitness assessments to inform therapy and training strategies.

sport therapist

HIV FIT NATION
AMMAN
05.2021 - 11.2022
  • Assessed athlete injuries and developed tailored rehabilitation programs.
  • Administered therapeutic modalities to promote recovery and pain relief.
  • Educated athletes on injury prevention and proper training techniques.
  • Provided support during rehabilitation sessions, ensuring safety and effectiveness.
  • Assessed patient's range of motion and strength using manual muscle testing techniques.
  • Reviewed medical histories, evaluated existing conditions, and discussed goals with patients before beginning treatment sessions.

Sales assistant

LC WIKIKI
AMMAN
02.2017 - 11.2019
  • Assisted customers with product selection and inquiries in a busy retail environment.
  • Organized merchandise displays to enhance visual appeal and accessibility for shoppers.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Bachelor - Sports Rehabilitation

The Hashemite University
Azarqa
05-2021

Skills

  • Customer service
  • In-flight announcements
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Leadership training
  • Problem solving
  • Time management
  • Special needs accommodation
  • VIP passenger handling
  • International flight experience
  • Strong leadership

Languages

Arabic
First Language
English
Upper Intermediate (B2)
B2

Timeline

Senior Flight Attendant

JORDAN AVIATION
12.2022 - Current

sport therapist

HIV FIT NATION
05.2021 - 11.2022

sport therapist

Jordanian Royal Medical Services
12.2019 - 08.2020

Sales assistant

LC WIKIKI
02.2017 - 11.2019

Bachelor - Sports Rehabilitation

The Hashemite University

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Laith Alkhalileh