Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
7
7
years of professional experience
Work History
Sr. Business Analyst/ Part Time
Jo Academy
Amman
01.2025 - Current
Gathering requirements from internal & External stakeholders
Design wireframes and defined business scope
Manage product backlog priorities and writing user stories
Creating reports and release plan for each sprint iteration
Manage and Deliver releases through UAT testing with the stakeholder
Founder and Service Provider
Bobapps
11.2019 - Current
Company Overview: United States - Delaware
Architect, implement and operate the Cloud platform allowing the exploitation of our own software packages provided in SaaS mode, guarantee their security, participate
Leader to motivate, train, groom the team and drive the team to deliver quality products.
Translate product ideas and vision into actionable work for our development team, including use cases, workflows, epics, stories, tasks, and product wireframes.
Managed a highly effective product development team consisting of one technical team lead, 3-4 developers and 1-2 QA engineers.
Designed and administered Channel IQ's Agile development tool Jira.
Initial migration plan and design when moving from physical cards and alternate tool to Jira
Customized Jira to fit our internal Kanban process, migration to Scrumban, and every process in-between.
Helped research, plan, design and implement a complete technology stack rearchitecture which enabled us to introduce speed and scalability improvements.
Transformed and accelerated many customers' business and their process by providing innovative solutions.
Extensive experience on SDLC methodologies such as Agile, Iterative and Incremental.
Manage cross-functional teams and establishes good relations with vendors, customers and stakeholders.
Solid Consulting experience and can create excellent documentation and presentation in business terms.
Work closely with feature Stakeholders, Sales and marketing team, Design team, as well as the Development team;
Participate in backlog grooming, defining upcoming release scopes;
Support development team in clarifications of requirements and manage change requests.
Experienced in creating and presenting product roadmaps, technology roadmaps and solutions to high profile executives for both professional
Developed user guides and learning videos to facilitate product usage.
Communicated and established partnerships with third parties, including payment gateways and logistics companies, to enhance product success.
Defined ideal buyers, selected market segments, and engaged audiences using data-driven insights.
Set top-down goals and metrics based on internal objectives and external market opportunities.
Conducted market analysis to assess the local market size and segments based on product features.
Pitched the company's idea to venture capital firms and successfully raised a pre-seed round.
Released the product as a minimum viable category to gather customer feedback and validate market fit.
Engaged with customers to understand their main pain points, ensuring product success.
Delivered variable and value-added features using the Kanban-Agile methodology, focusing on shipping code and closing deals.
Analyzed dynamic features to develop the next phase of the product.
Created budgeting and functional sheets for forecasting and defined the Product-led Growth as a business model.
Defined go-to-market models for offers and segments to access buyers, customers, and influencers.
Analyzed innovative technologies and researched market needs to incorporate them into the company's vision and mission.
United States - Delaware
Sr. Business Analyst / Product Manager
Sitech
Amman
01.2025 - 04.2025
Gathering requirements from internal & External stakeholders including government entity
Develops the business case for new products, improvements to existing products, and business ventures
Writing PRD for each demand after analyze and scope
Writing user stories and manage backlog priorities for each sprint
Helped research, plan, design and implement a complete technology stack rearchitecture which enabled us to introduce speed and scalability improvements.
Sr. Business Analyst
Jo Academy
Amman
11.2023 - 12.2024
Gathering requirements from internal & External stakeholders
Develops the business case for new products, improvements to existing products, and business ventures.
Strategizing with team members to create an effective product roll-out roadmap
Write user stories and design Jira Epic, user stories and tasks
Design wireframes and defined business scope
Creates product requirements for the support and engineering teams to bring new products to market or to enhance existing features
Business analyst/ Scrum master
Atomkit
Amman
07.2019 - 10.2019
Write a Project Requirements documentation
Analyze the client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
Communicate the client's business requirements by constructing easy-to-understand data by writing a Product Requirement Documentation
Develop business architecture using requirements such as scope, processes, alternatives, and risks.
Helps the product management function in the creation of the product roadmap
Manage backlog ticket, create user stories, design wireframes
Conduct 5+ levels of testing, including functional, regression, user acceptance, integration, and performance testing, to verify that the client's needs are met.
Create backlogs and manage tickets priorities
Write user stories & Administrate Jira
Design API schema and post man testing
Provide a link between the company, customer, development team, and any third-party regarding software functionality throughout the development cycle.
DevOps Engineer and Quality Assurance
Atomkit
Amman
09.2018 - 06.2019
Build and release mobiles and web apps through azure-pipelines on (Linux, Windows) agents.
Manual functional, responsive and design testing (Black Box), in addition to API testing (through postman) and database testing (Grey Box) and making sure that the developed project runs correctly as the business requires.
Setup a task management tool for the organization (Azure DevOps).
Understanding the Azure DevOps and how the organization will use overview, boards (work items, boards, backlogs, sprints, queries), repositories, pipelines, Artifactual.
Train the teams how to use the task management tool (Azure-TFS)(Design team, Developers team, Quality team, business team).
Designing a restful API based on the business and make sure that each Endpoint work on the business needs.
Python developer
PremaIT
Amman
03.2018 - 09.2018
Work on Odoo ERP using python, XML. PostgreSQL.
Education
Bachelor of Science - Business Information Technology
University of Jordan
Ammman - Jordan
05-2017
Skills
Requirements gathering
Agile methodologies
Product management
Stakeholder engagement
Project planning
Team leadership
Market research
Risk assessment
Quality assurance
Effective communication
Documentation creation
Customer engagement
Project management
Data compiling
Quantitative analysis
Software development lifecycle
Goal setting
New market identification
Complex Problem-solving
Business forecasting
Data mapping
Technical design documentation
Intelligence analysis
Languages
Arabic
First Language
English
Advanced
C1
Timeline
Sr. Business Analyst/ Part Time
Jo Academy
01.2025 - Current
Sr. Business Analyst / Product Manager
Sitech
01.2025 - 04.2025
Sr. Business Analyst
Jo Academy
11.2023 - 12.2024
Founder and Service Provider
Bobapps
11.2019 - Current
Business analyst/ Scrum master
Atomkit
07.2019 - 10.2019
DevOps Engineer and Quality Assurance
Atomkit
09.2018 - 06.2019
Python developer
PremaIT
03.2018 - 09.2018
Bachelor of Science - Business Information Technology