Khaled Samara
Head Barista
Amman,AM
Summary
Dedicated barista and cashier with proven skills in customer service, problem-solving, and attention to detail. Committed to enhancing customer satisfaction and team efficiency.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Planet Donuts
03.2023 - 05.2026
- Delivered exceptional customer service by efficiently managing transactions and resolving inquiries.
- Operated espresso machines and prepared various coffee beverages with precision and attention to detail.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new staff on beverage preparation techniques and customer interaction best practices.
- Handled cash register operations, accurately processing payments and managing daily cash flow.
- Developed product knowledge to enhance customer recommendations, increasing overall satisfaction.
Cahier
Zohor Shafa
02.2025 - 03.2026
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained knowledge of product offerings to assist customers in making informed purchasing decisions.
- Managed inventory levels, restocking shelves to ensure availability of high-demand items.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
Barista
Boths Coffee Unviersity
03.2023 - 03.2026
- Prepared high-quality beverages according to customer preferences and company standards.
- Trained new baristas on equipment operation and beverage preparation techniques.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Assisted in creating seasonal drink menus, incorporating customer feedback for improved offerings.
Education
Bachelor of Science - Cyber Security
Israa Uniersity
Amman 04.2001 -
Skills
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Timeline
Cahier
Zohor Shafa
02.2025 - 03.2026
Barista/Cashier
Planet Donuts
03.2023 - 05.2026
Barista
Boths Coffee Unviersity
03.2023 - 03.2026
Bachelor of Science - Cyber Security
Israa Uniersity
04.2001 -