Khaled Al Smadi

• Negotiated and closed long-term agreements with new clients in assigned territory.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Developed process to analyze customer feedback to incorporate insights into product development strategies.
• Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Represented company and promoted products at conferences and industry events.
• Kept meticulous client notes and updated account information in company databases.
• Compiled product and customer data to generate informed profit projections.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Communicated product quality and market comparisons by creating sales presentations.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.

• Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
• Created and launched campaigns across digital and traditional channels to drive sales.
• Managed budget for marketing initiatives, carefully keeping spending within allocated limits.
• Collaborated with design team to create visuals for various marketing campaigns.
• Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
• Attended industry events and trade shows to promote brand and build relationships with potential customers.
• Maintain and develop positive relationships with all media partners
• Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
• Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
• Conducted market research and analysis to identify consumer trends and preferences.
• Responded to customer inquiries promptly and professionally to increase customer satisfaction.
• Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
• Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data.
• Manage and maintain the company promotional materials (Website, Printed materials, Soft copy materials, ....)

• Hired and managed consultants, contractors and sub-contractors to complete project tasks.
• Oversaw business operations and produced updated status reports outlining each project to meet milestones.
• Established and maintain relationships with third parties/vendors
• Managed changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measured project performance using appropriate tools and techniques.

Grade: 69.9 out of 100