
Cybersecurity & Cloud Computing graduate with a strong foundation in network security, networking, Linux system administration, and Python.
Holds industry-recognized training from Cisco Networking Academy and Red Hat Academy. Experienced in customer service, sales, and professional communication, with strong problem-solving and interpersonal skills.
Seeking to apply technical knowledge and develop expertise in cybersecurity and IT infrastructure.
• Managed customer calls and addressed inquiries in a professional and efficient manner.
• Provided clear information and assistance based on customer needs.
• Maintained effective communication with customers and handled requests promptly.
• Contributed to a positive customer experience through professional and responsive service.
• Coordinated vehicle shipping arrangements and followed up on transportation processes.
• Communicated with customers regarding shipping requirements and updates.
• Coordinated with relevant parties to ensure smooth shipping operations.
• Managed customer inquiries and provided timely assistance throughout the shipping process.
• Handled customer calls and provided professional customer service.
• Communicated with customers clearly and professionally.
• Assisted customers with their inquiries and requests.
• Managed sales activities and maintained professional relationships with customers.
• Followed up on customer orders and ensured timely communication throughout the sales process.
• Promoted products through direct customer engagement and marketing activities.
• Monitored inventory levels and coordinated product availability.
• Communicated with suppliers regarding orders, product availability, and related requirements.
Technical Skills
Networking
Network Security
Linux System Administration
Python
Microsoft Office
Professional Skills
Problem Solving
Customer Service
Communication
Public Speaking
Digital Communication