Summary
Overview
Work History
Skills
Education
Websites
Certification
Timeline
KHALED AL-NASSER

KHALED AL-NASSER

Amman,Jordan

Summary

  • Sales & Business Development Professional with a proven track record in B2B sales, consultative selling, and strategic account management across e-commerce and media intelligence industries.
  • Adept at relationship-driven sales, identifying business opportunities through market insights, and positioning value-based solutions to meet client needs.
  • Skilled in negotiation, upselling, and cross-selling, with a deep understanding of the MENA business landscape.
  • A proactive closer who leverages data-driven insights to drive sales growth and revenue expansion.
  • Proven ability to work in a global environment, having worked in the MENA region.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Media Intelligence Account Executive

Media Observer
Jordan
04.2024 - Current
  • Conduct media monitoring and competitive analysis, offering insights that assist clients in identifying market positioning opportunities.
  • Deliver data-driven reports that shape business development strategies, enhancing client engagement.
  • Collaborate with sales teams by supplying trend intelligence, which aids in creating tailored pitches and client acquisition strategies.
  • Presented compelling media trend briefings to high-value clients, resulting in higher contract renewals.
  • Cultivated relationships with key stakeholders, ensuring ongoing business intelligence support, and maximizing client satisfaction.

Senior Sales Executive

Makane Ecommerce
Amman, Dubai, Baghdad
08.2021 - 08.2023
  • Consistently exceeded sales targets by implementing effective sales strategies.
  • Identified and capitalized on new business opportunities through market research and networking.
  • Built strong relationships with clients, promoting high customer satisfaction and loyalty.
  • Provided exemplary customer service, professionally addressing client inquiries and concerns.
  • Collaborated with internal teams to ensure seamless delivery of products and services to clients.
  • Compiled accurate sales records and reports for performance tracking and improvement.
  • Stayed abreast of industry trends and best practices to enhance sales performance and customer experience.

Night Auditor - Assistant Income Auditor

Kempinski Hotel Amman
Amman
05.2018 - 07.2021
  • Ensured the accuracy of guest ledger charges and room rate variance reports.
  • Verified approvals for complimentary rooms, late checkouts, and day-use room charges.
  • Produced and validated daily revenue reports, and other financial documents.
  • Ensured seamless integration of Micros' revenue into the Opera live data system.
  • Maintained consistent communication with the income auditor, following instructions for necessary audits and checks.
  • Provided excellent customer service to guests, professionally addressing their inquiries and concerns.
  • Increased hotel revenue by upselling additional services and products to guests during check-in and check-out.
  • Proficient in Opera and Micros hotel management systems.
  • Received the Employee of the Month award in March 2020 for improving the auditing process and enhancing guest satisfaction.
  • Analyzed revenue trends, providing insights that led to improved pricing strategies for premium services.

Logistics and Warehouse Manager

Abu-Eisheh Construction
Casablanca
12.2012 - 11.2017
  • Oversaw warehouse operations, ensuring efficient receipt, storage, and delivery of construction materials and equipment.
  • Managed warehouse staff, ensuring tasks were completed accurately and on time.
  • Coordinated with suppliers and vendors to ensure the timely delivery of materials and equipment.
  • Negotiated contracts with suppliers, reducing procurement costs by 20%, a crucial business development skill.
  • Improved customer satisfaction by ensuring quality control and timely delivery of products.
  • Implemented safety protocols, and ensured a safe and secure working environment.
  • Developed and implemented policies and procedures for the warehouse.
  • Ensured compliance with all relevant regulations and standards.
  • Managed vendor partnerships to optimize supply chain efficiency, and support project-based revenue growth.

Skills

  • Analytical thinking
  • Negotiation
  • Upselling & Cross-selling Strategies
  • Communication Skills
  • Sales Strategy & Execution
  • Market Research & Competitive Analysis
  • Customer relationship management (CRM)

Education

Bachelor's - Political Science

Applied Science University, Amman, Jordan
06.2012

Certification

  • HubSpot Sales Hub Software – HubSpot Academy
  • Reputation Management in a Digital World – Curtin University
  • Digital Marketing & E-commerce Professional Certificate – Google Inc.
  • Comprehensive Journalism Diploma – Jordan News Agency

Timeline

Media Intelligence Account Executive - Media Observer
04.2024 - Current
Senior Sales Executive - Makane Ecommerce
08.2021 - 08.2023
Night Auditor - Assistant Income Auditor - Kempinski Hotel Amman
05.2018 - 07.2021
Logistics and Warehouse Manager - Abu-Eisheh Construction
12.2012 - 11.2017
Applied Science University - Bachelor's, Political Science

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KHALED AL-NASSER