Julia Eid
Talent Acquisition/Recruiter
Summary
A highly motivated, sharp and energetic communications and recruitment specialist with over 10 years of experience. Sourced and hired over 500 talents for different roles in many industries, with a strong mix of Agency and Corporate in both small and large organisations. I have zest for challenges with professional developed interpersonal, leadership, and problem-solving skills. A multitasking top performer with a result oriented and proactive approach reflected through a proven track record of achievements.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Head of Talent Acquisition & Retention
Meridian Restaurants Unlimited
South Ogden, Utah
03.2021 - 09.2023
- Drive and lead full spectrum of recruiting and selection process
- Develop and streamline sourcing strategies and guidelines to support strong pipeline and meet hiring goals and handle high volume recruitment
- Create and manage annual plan and budget, tracking talent acquisition performance through metrics and KPIs
- Provide strategic insights to management on emerging hiring and sourcing trends
- Collaborate with hiring managers and Directors to understand hiring needs and job requirements for each location and state and ensure consistency across all markets
- Oversee and manage the recruitment team
- Lead searches for Director and executive positions
- Set and implement KPIs to drive decision making and shorten time to fill
- Prepare job descriptions and determine qualification criteria and compensation for each position
- Evaluate incoming applications and actively sources passive candidates
- Generate and negotiate offer letters and use ATS to move candidates through the hiring process
- Prepare updates and reports for management periodically
- Prepare and write all job ads on careers pages, managing job boards and social networks
- Build Meridian’s brand and increases its presence through partnerships with vendors, universities, and community-based groups on social media.
Recruitment Manager
Kaizen Firm
09.2017 - 05.2020
- Developing & maintaining long standing and strategic relationships with clients and candidates
- Manage budget and forecasting future spending and needs
- Set and implement KPIs to drive better performance
- Set the social media communication strategy for different job profiles and functions
- Manage and train 9 recruiters, by developing dashboard and KPIs
- Develop market and regional partnerships to support recruiting efforts
- Prepared full procedures and policy manual
- Draft and preparing job descriptions, internal HR related forms, workflow charts, and job-related documents.
Recruitment Manager
Royal Jordanian Airlines
11.2014 - 06.2017
- Develop, facilitate, and implement all phases of the recruitment process
- Collaborate with department managers to identify hiring need and draft job descriptions and hiring criteria
- Provides strategic leadership and direction to continually improve the capability and results of the team
- Manage and train a team of 2 recruiters
- Identify and implement efficient and effective recruiting methods and strategies
- Contribute towards workforce planning by identifying the gaps between current roles and future needs
- Administer joining formalities of new hires and deliver orientation program to all new hires
- Ensure compliance with laws and regulations
- Maintain close relationships with hiring managers to ensure clear expectations for candidates and interviews
- Manage job fairs held by RJ in coordination with different universities or the Ministry of Labor..
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Media and Communication Supervisor
Royal Jordanian Airlines
07.2011 - 11.2014
- Edit and proofread press releases, speeches, editorials, annual reports, and promotional materials in English and Arabic
- Review newspapers and send local media coverage highlighting RJ news and key stories.
- Translate all media materials from English to Arabic and vice versa.
- Prepare & publish daily press intelligence electronic newsletters and circulars to the right channels reflecting the airline’s brand image .
- Prepare, edit, and write monthly RJ employees’ magazine.
- Trained to handle a crisis environment and incidents to assist with the airline’s press conferences.
- Handle CSR activities and programs.
- Cultivate strong relationships with media representatives to secure widespread coverage and feature stories.
- Coordinate media interviews, monitor media coverage and responded to media requests.
- Facilitate press conferences and other outreach events to raise visibility of the airline.
Commercial Agreements Senior Officer
Royal Jordanian Airlines
08.2009 - 06.2011
- Conclude and follow up on code-share agreements with other airlines worldwide
- Market and cost feasibility analysis to search new opportunities -Manage and negotiate agreements from routes identification to sales commission.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Produced reports each month outlining Type metrics.
International Relations Senior Officer
Royal Jordanian Airlines
01.2007 - 08.2009
- Prepare correspondence letters with various countries to establish and enhance Air Services Agreements
- Assist in preparation of proposals and other documents for new or current Air Services Agreements
- Manage daily work and act as a liaison between RJ, other airlines, authorities and the -Jordan Civil Aviation Commission (JCARC) to facilitate agreements and negotiations
- Submit and record necessary follow-up including letters and emails and phone calls to all airlines and internal staff.
Education
BA DEGREE - Business Administration
University of Jordan
09.2002 - 06.2006
PHRi Certified since -
HRCI
09.2017 - 10.2017
Skills
Talent management
Salary and benefits negotiations
Recruitment
Applicant Tracking Systems
Candidate pipeline management
Succession planning
Teambuilding
Writing and editing
Executives sourcing & hiring
High volume recruiting
Timeline
Head of Talent Acquisition & Retention
Meridian Restaurants Unlimited
03.2021 - 09.2023
PHRi Certified since -
HRCI
09.2017 - 10.2017
Recruitment Manager
Kaizen Firm
09.2017 - 05.2020
Recruitment Manager
Royal Jordanian Airlines
11.2014 - 06.2017
Media and Communication Supervisor
Royal Jordanian Airlines
07.2011 - 11.2014
Commercial Agreements Senior Officer
Royal Jordanian Airlines
08.2009 - 06.2011
International Relations Senior Officer
Royal Jordanian Airlines
01.2007 - 08.2009
BA DEGREE - Business Administration
University of Jordan
09.2002 - 06.2006