Jaber AL- Haj
Restaurant Manager
Amman
Summary
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
Pasta on the Wheel
03.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
Admin Lounge
RedCaps Gaming Lounge
1 2017 - 1 2021
- Resolved conflicts between guests or employees quickly and professionally, maintaining a harmonious atmosphere in the lounge at all times.
- Fostered a positive work environment by promoting teamwork, open communication, and strong leadership among staff members.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
Administrator
Yathreb Engineering Office
01.2012 - 01.2016
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Secretary
Petra Engineering Industries Co.
01.2007 - 01.2012
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Journalist
AL – Anbat Daily News Paper
01.2006 - 01.2007
- Wrote, edited and produced stories for Internet and digital channels.
- Enhanced publication''s reputation by consistently delivering high-quality, well-researched articles on various topics.
Education
Bachelor's degree - Political Science
Applied Science University
ECDL Course - undefined
Pioneer Academy
Skills
Staff Management
Operations Management
Customer Engagement
Recruitment
Schedule Coordination
Menu development
Team Management
Additionalnotes
I hereby certify that the information provided above is true and correct to the best of my knowledge.
I am looking forward to a successful association and would appreciate the opportunity of a personal interview to discuss over the facts to my background and how my experience would be mutually beneficial.
I can be contacted at the above-mentioned address, if you require any further details.
Thank you for your consideration, and I will look forward to your response.
Placeofbirth
Jordan
Personal Information
- Date of Birth: 05/25/82
- Gender: Male
- Nationality: Palestinian
- Marital Status: Married
References
References available upon request
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Restaurant Manager
Pasta on the Wheel
03.2021 - Current
Administrator
Yathreb Engineering Office
01.2012 - 01.2016
Secretary
Petra Engineering Industries Co.
01.2007 - 01.2012
Journalist
AL – Anbat Daily News Paper
01.2006 - 01.2007
Admin Lounge
RedCaps Gaming Lounge
1 2017 - 1 2021
Bachelor's degree - Political Science
Applied Science University
ECDL Course - undefined
Pioneer Academy
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