Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Islam O

Amman,AM

Summary

Results-driven professional with extensive expertise in import/export, trading, logistics, and transportation. Proven ability to lead and inspire teams, drive sales, and optimize business processes. Strategic thinker with excellent interpersonal and communication skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales and Logistics Manager

Jordan Bromine Company (JBC)
Amman
03.2018 - Current

Sales Strategy Development:

  • Develop and implement effective sales strategies aligned with overall business goals.
  • Collaborate with the sales team to set objectives, targets, and KPIs.

Sales Forecasting and Budgeting:

  • Analyze market trends, customer needs, and historical data to forecast sales.
  • Develop and manage budgets for sales activities.

Customer Relationship Management (CRM):

  • Build and maintain strong relationships with existing and potential customers.
  • Implement CRM tools to enhance customer interactions and retention.

Sales Team Management and Coaching:

  • Lead, coach, and motivate the sales team to achieve optimal performance.
  • Set goals, track progress, and provide support for skill development.

Logistics Planning and Optimization:

  • Plan and optimize the logistics and supply chain processes.
  • Ensure efficient inventory management and timely product deliveries.

Supply Chain Optimization:

  • Identify opportunities to optimize the supply chain for cost-effectiveness.
  • Collaborate with suppliers and distributors to enhance overall efficiency.

By effectively managing the intersection of sales and logistics, the Sales and Logistics Manager contributes to the overall success of the organization by ensuring products are delivered timely, costs are controlled, and customer satisfaction is maintained.

Country Manager

A.P. Moller - Maersk
Amman
04.2010 - 03.2017

A Jordan and Iraq Country Sales Manager holds a crucial role in overseeing and directing sales operations within the designated regions of Jordan and Iraq. The main functions of this position involve developing and executing sales strategies, managing sales teams, and ensuring the achievement of revenue targets. Here are the key functions:

The Jordan and Iraq Country Sales Manager plays a pivotal role in driving revenue growth, market expansion, and customer satisfaction within the specific geographic regions. Effective leadership, strategic thinking, and a deep understanding of the local markets are essential for success in this role.

Assistant Underwriter

International General Insurance IGI
Amman
01.2008 - 03.2010

In the context of the marine energy sector, the role of an Assistant Underwriter involves specific responsibilities related to underwriting risks associated with marine energy projects and related insurance coverage. Here are the main functions associated with an Assistant Underwriter in the marine energy sector:

Customer Service Representative

Aramex
Amman
01.2004 - 01.2007

As a Customer Service Representative (CSR) at Aramex, a global logistics and transportation company, the main functions involve providing excellent customer service in the context of logistics, shipping, and supply chain solutions. Here are the key responsibilities and functions of a Customer Service Representative at Aramex:

Education

Master of Science - International Business Management

University of Huddersfield
Huddersfield
08-2008

Bachelor of Science - Business Management

Petra University
Jordan
06-2007

Skills

  • Customs Compliance
  • Carrier Negotiations
  • Purchasing Management
  • Transportation Management Systems
  • Route Optimization
  • Supply Chain Management
  • Fleet Dispatch
  • 3PL and LTL Knowledge
  • Vendor Relationship Management
  • Team Management
  • Lean Six Sigma
  • Documentation
  • Product Management
  • Shipping and Receiving
  • Logistics Oversight
  • Logistics Management

Affiliations

  • Volunteer Work ( Injaz for youth development).
  • Horseback riding.
  • basketball.

Accomplishments

InjazAramexAramex
  • Maersk Line sales champion 2012, 2014, 2015
  • Safety leader of the month JBC

Certification

  • ILETS Degree - British Council, Amman, Jordan
  • ISO 9001 - Talal Abu Ghazaleh Consulting, Amman, Jordan
  • Customer Experience (Passport Program), Dubai, UAE
  • Managing Others, Copenhagen, Denmark
  • Leading Other, Copenhagen, Denmark
  • Leading Leaders, copenhagen, Denmark.
  • Sales Essentials 1, Cape Town, South Africa
  • Sales Essentials 2, Colombo, Sri Lanka
  • Sales Colleague 1&2, Dubai, United Arab Emirates
  • Supply Chain Management, Baton Rouge, USA
  • Six Sigma Black Belt Training Duba, UAE.
  • Certified Supply Chain Professional (CSCP) Amman, Jordan.

Languages

Arabic
First Language
English
Proficient (C2)
C2

Timeline

Sales and Logistics Manager

Jordan Bromine Company (JBC)
03.2018 - Current

Country Manager

A.P. Moller - Maersk
04.2010 - 03.2017

Assistant Underwriter

International General Insurance IGI
01.2008 - 03.2010

Customer Service Representative

Aramex
01.2004 - 01.2007

Master of Science - International Business Management

University of Huddersfield

Bachelor of Science - Business Management

Petra University
Islam O