IBRAHIM MANSOUR
Senior Software Quality Engineer
Summary
Experienced QA professional with a strong focus on ensuring software quality through meticulous testing and analysis. Recognized for problem-solving skills and a commitment to improving software performance. Dependable team player dedicated to achieving results and adapting to evolving project requirements. Possessing comprehensive expertise in ensuring software quality and reliability, with a solid background in manual and automated testing, defect tracking, and test case development. Highly skilled in collaborating effectively within teams and adjusting to changing project needs. Proficient in utilizing tools such as Selenium, Jira, and QTP to deliver high-quality software solutions.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
5
5
Certifications
Work History
Senior Software QA/QC Engineer
ESKADENIA Software
07.2024 - Current
- Acting QA team lead
- Interfaced with suppliers, inspectors and clients to resolve outstanding non-conformance issues prior to shipment.
- Reviewed and approved quality requirements for purchase orders and engineering specifications to meet contract compliance.
- Identified and resolved manufacturing defects, reducing product returns and warranty claims.
- Maintained a strong working knowledge of industry trends to continuously improve product offerings through innovative technology integration or enhanced test methods.
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
- Leveraged strong analytical and problem-solving skills to identify potential risks during early project stages, allowing for prompt mitigation strategies.
- Evaluated new testing tools and technologies, staying up-to-date with industry trends and best practices to continuously improve QA processes.
- Supported continuous improvement initiatives through participation in root cause analysis sessions after project completion to prevent future occurrences of similar issues.
- Conducted comprehensive regression testing after bug fixes, ensuring functional stability throughout product releases.
- Streamlined QA processes by implementing automation tools and methodologies, reducing manual efforts and increasing efficiency.
- Improved software quality by designing and executing comprehensive test plans for automation testing.
- Identified critical defects in the early stages, performing detailed root cause analysis to prevent future occurrences.
- Completed automation of functional and regression testing.
- Optimized test cases to maximize success of manual software testing.
- Enhanced testing efficiency by identifying and implementing appropriate automation tools and frameworks.
- Mentored junior team members, providing guidance on automation techniques and best practices while nurturing their professional growth.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Demonstrated adaptability in response to changing project requirements or deadlines, adjusting test strategies accordingly without compromising quality.
- Enabled seamless transition from manual to automated testing processes, guiding stakeholders through change management activities as needed.
Senior Software (QA/QC) Engineer
Quality Professionals (Q-Pros)
10.2022 - 06.2024
- Guided, mentored and supervised junior test engineers, resulting in improved performance
- Assisted junior members of the team by providing guidance on best practices for software testing techniques
- Performed manual testing activities such as smoke, functional, integration, system and acceptance tests
- Utilized defect tracking tools such as JIRA to document defects found during testing cycles
- Worked closely with other departments such as support engineers, QA analysts, designers and developers in order to resolve issues quickly
- Reviewed customer bug reports for accuracy and completeness before submitting them for resolution
- Developed effective communication channels between teams in order to facilitate sharing of critical information regarding product development life cycles
- Created detailed test plans and documented all results of manual and automated testing activities
- Provided feedback on software design documents in order to help guide the development team towards a successful outcome
- Collaborated with developers to ensure that bugs are fixed properly prior to final product releases
- Designed and implemented test cases based on user stories from Agile sprints
- Collaborated with DevOps engineers to perform test setup and create pipelines for continuous integration testing
- Reviewed test and evaluation documents to meet defined system requirements and deliverables
- Used bug tracking system and report defects to software developers
- Reviewed software documentation to confirm technical accuracy, compliance, and completeness
- Interfaced with suppliers, inspectors and clients to resolve outstanding non-conformance issues prior to shipment.
- Reviewed and approved quality requirements for purchase orders and engineering specifications to meet contract compliance.
Software QA/QC Engineer
Javna Wireless Software Solutions
08.2017 - 10.2022
- Started at the company as a fresh graduate and maintained high standards of learning and delivering for five before taking a new step as a senior in my current firm
- Carried multiple tasks while working on multiple projects concurrently within the team where I carried product delivery responsibilities from requirements gathering and writing user stories, all the way to providing QA/QC approval and UATs
- Worked in both Agile and sequential methodology projects using JIRA, Azure DevOps, and internally developed bug tracking tools
- Worked on all types of testing using variables tools, hence, postman for integration testing and JMeter for performance
- Collaborated with other departments to coordinate successful project completion in every aspect
- Collaborated with teams to troubleshoot complex issues, resulting in improved performance and reliability
Education
Bachelor of Science - Internet Technologies
Zarqa Private University
Jordan 04.2001 - 07.2017
Skills
- English Language Fluency
- Manual testing proficiency
- Requirements Analysis
- Testing Coordination
- Teamwork and Collaboration
- Attention to Details
- Quality control
- Report preparation
- Document management
- Testing coordination
- Collaboration and communication
- Mobile application testing
Certification
ISTQB - CTFL
Timeline
Senior Software QA/QC Engineer
ESKADENIA Software
07.2024 - Current
Senior Software (QA/QC) Engineer
Quality Professionals (Q-Pros)
10.2022 - 06.2024
Software QA/QC Engineer
Javna Wireless Software Solutions
08.2017 - 10.2022
Bachelor of Science - Internet Technologies
Zarqa Private University
04.2001 - 07.2017
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