SAP BW/BI
Ibrahim Hirzallah
SAP BW/BI Senior Analyst And Data Services
Amman,AM
Summary
Accomplished Senior Analyst with a proven track record of delivering accurate and reliable results. Demonstrates exceptional teamwork, leadership, and communication skills. Successfully contributes to the success of large-scale projects and efficiently handles daily operational requests. Over three years of experience in Data Science and SAP Business Warehouse, with a deep technical understanding that consistently meets project deadlines. Known for a thorough approach, excels in data modeling and client management, leveraging excellent planning, organizational, and communication skills to provide valuable insights and make informed recommendations. Self-reliant and driven, dedicated to delivering high-quality analysis that drives business growth.
Overview
7
7
years of professional experience
2
2
Languages
Work History
SAP BW/BI Senior Analyst and Data Services
Hikma Pharmaceuticals
01.2025 - Current
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
SAP BW/BI Analyst and Data services
Hikma Pharmaceuticals Co
02.2023 - 12.2024
- Supported strategic planning initiatives by providing insightful analysis of key performance indicators and trends.
- Provided crucial input during system migration projects, ensuring seamless integration of new BI tools into existing infrastructure without compromising data integrity or functionality.
- Playing a distinguished role in the data modeling, design, and development Experience in the development of Business Intelligence reports and Dashboards
Operation team manager
Webhelp Jordan
08.2020 - 01.2023
- Led a high-performing team to achieve company objectives through effective communication and mentorship.
- Established best practices within the department that contributed towards greater consistency in achieving desired outcomes on an ongoing basis.
- Implemented process improvements that resulted in reduced errors, faster turnaround times, and enhanced overall service levels.
Customer Relations Manager (CRM)
Eon Dental Jordan
07.2018 - 12.2019
- Implemented effective communication strategies for better understanding of customer needs and expectations.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Managed customer relations on ongoing basis to maximize customer retention.
Education
Bachelor of civil engineer - Structural engineer
Hashemite university
09.2012 - 2017.01
Skills
Azure ETL processes
Conferences Courses
- Business Intelligence professional certificate.
- Google data analytics professional certificate
- PL-300 certification: Microsoft Power BI Data Analyst/DA100 powered by Udemy
- Querying Microsoft SQL Server with Transact-SQL powered by Udemy
- The Complete Python Pro ,powered by Udemy
- Data Analysis with Python powered by IBM.
Software
BOBJ
PowerBI
Azure Data Factory
Tableau
SSMS
S/4 HANA database
SAP Datasphere
SAP Analytics Cloud
Timeline
SAP BW/BI Senior Analyst and Data Services
Hikma Pharmaceuticals
01.2025 - Current
SAP BW/BI Analyst and Data services
Hikma Pharmaceuticals Co
02.2023 - 12.2024
Operation team manager
Webhelp Jordan
08.2020 - 01.2023
Customer Relations Manager (CRM)
Eon Dental Jordan
07.2018 - 12.2019
Bachelor of civil engineer - Structural engineer
Hashemite university
09.2012 - 2017.01
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