Summary
Overview
Education
Skills
Websites
Timeline
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Hussam Alttanayeb

Team Leader With Two Years At Extensya – Talabat Account. Expert In Boosting CSAT And Quality Assurance Through Effective Coaching And Performance Monitoring, With A Proven Track Record In Fostering Collaboration And Driving Continuous Improvement.
Amman

Summary

Team Leader with two years of experience managing high-performance teams at Extensya – Talabat Account. Proven ability to enhance customer satisfaction (CSAT), optimize quality assurance processes, and implement coaching strategies to maximize team efficiency. Skilled in time management, KPI analysis, and performance monitoring, ensuring seamless operations and service excellence. Adept at fostering a collaborative work environment, driving continuous improvement, and aligning team objectives with organizational goals. Seeking to leverage expertise in customer service leadership within a dynamic, fast-paced environment.

Overview

2
2
Languages

Education

Bachelor of Science - Financial Technology Risk Management

Applied Science University
Amman
04.2001 -

Skills

    Team management

    Customer relations

    Client engagement

    Team building

    Customer service

    Microsoft office

    Time management

    Team leadership

    Multitasking

    Operations management

Timeline

Bachelor of Science - Financial Technology Risk Management

Applied Science University
04.2001 -

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Hussam AlttanayebTeam Leader With Two Years At Extensya – Talabat Account. Expert In Boosting CSAT And Quality Assurance Through Effective Coaching And Performance Monitoring, With A Proven Track Record In Fostering Collaboration And Driving Continuous Improvement.