Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Husni Hashem

Automotive General Manager
Amman

Summary

I am an accomplished professional with extensive experience in the rental car industry. Throughout my career, I have overseen all aspects of the rental car business, including sales, marketing, customer service, operations, and finance. I have developed and implemented successful business strategies that have led to increased revenue, reduced costs, and improved customer satisfaction.

As a leader, I have successfully managed large teams of employees and established competitive sales forces through effective compensation, benefits packages, and sales-incentive programs. My skills and efforts have led to significant sales growth, as demonstrated by the tripling of annual sales volume over four years, and my ability to revive struggling operations.

I have improved sales policies and practices through the creation of accurate job descriptions, the definition of the sales cycle, and the development of customer relationship management standards. My efforts have been recognized with the 2017 Star Performance Award for outstanding sales results from Europcar international, and I have also launched the expansion of the Europcar franchise in Iraq, which has ranked among the top 10 in the company's global network in terms of annual sales.

Overall, my experience, skills, and accomplishments make me a valuable asset to any rental car business or related industry.

Overview

18
years of professional experience
2
Languages
10
years of post-secondary education

Work History

self-employed
Amman

Independent Consultant
09.2022 - Current

Job overview

As an independent consultant for a local car rental company, I achieved the franchise for the company. This involved identifying potential franchise opportunities, conducting market research, and negotiating franchise agreements.

After securing the franchise, I worked closely with the company's management team to develop and implement a growth strategy. This included expanding the fleet size, improving marketing efforts, and enhancing customer service.

Through my efforts, the business experienced significant growth, with the fleet size doubling and revenue increasing substantially. I was able to achieve these results by closely analyzing market trends and customer behavior, and then developing and executing effective business strategies that aligned with the company's goals.


Sixt Rent a Car - Abu Khader Group
Amman

General Manager
01.2021 - 08.2022

Job overview

  • Provided leadership and management to the business, overseeing various departments and ensuring the day-to-day running of operations.
  • Developed programs to improve efficiency and played a leading role in implementing operational processes.
  • Supported and motivated employees through training and resources, setting financial and service targets for the location.
  • Maximized revenue while minimizing costs, including payroll expenses based on transactional volume.
  • Saved the company from closing after COVID-19 by implementing effective strategies to maintain profitability and customer service.

Europcar - Al Khayyat Motors
Amman

Regional General Manager
03.2013 - 12.2020

Job overview

  • Managed all aspects of the rental car business including sales, marketing, customer service, operations, and finance.
  • Led a team of 120 employees and established a competitive sales force through aggressive compensation, desirable benefits packages, and performance-driven sales-incentive programs.
  • Revived a struggling operation from losing business to a turnaround success story.
  • Tripled annual sales volume within four years, growing sales from $1.2 million in 2012 to $4.5 million in 2019.
  • Revamped pricing strategy and implemented effective promotional strategies, trained a high-performance sales team, and helped boost corporate image.
  • Defined the sales cycle, created accurate job descriptions, and developed standards for customer relationship management.
  • Achieved the 2017 Star Performance Award for outstanding sales results from Europcar international, representing the first time the division achieved this recognition.
  • Launched expansion of the franchise in Iraq that led the new franchise to be ranked number 9 from all Europcar's network globally in terms of annual sales.
  • Responsible for strategic fleet control including leased and bought vehicles, control of leasing duration and mileage allowance, and verification of fleet-related and maintenance invoices.
  • Developed and maintained relationships with customers and suppliers through account development, managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Abu Khader Group

Sales and Marketing Manager
09.2010 - 02.2013

Job overview

  • Lead and manage sales team, develop and monitor sales programs and incentive plans, and achieve sales targets.
  • Identify new territories to add to the franchise network, develop franchise strategy and manage franchise operations, and take responsibility for profit and loss of the franchise network.
  • Develop marketing strategy and manage annual marketing plan and budgets, draw a marketing communication plan and supervise implementation, and create engaging and professional visuals that reflect client's brand.
  • Work with franchisee to create a social media strategy, research top influencers and competitors, and create timely and engaging content optimized for the platform and intended audience.
  • Stay current with social media trends and tools, continue to refine and define social marketing process, and work with team to create a solid branding message reflected across marketing materials, social media content, and shared by employees.

IFP
Amman

Project Manager
01.2008 - 08.2010

Job overview

  • Experienced in events and conference management
  • Developed business plans for launching IFP owned exhibitions
  • Trained and developed sales team to achieve company targets
  • Successfully managed transition of projects from concept to execution
  • Stayed up-to-date with industry developments and identified new markets and business opportunities
  • Promoted corporate services to new and existing customers, maximized revenue from conferences and events, and marketed the company through various promotional activities. Also managed Jordan Furniture and Interior Expo and Jordan Job Fair Exhibition for two years and sold exhibition space for all IFP trade shows in the region

ITE
Dubai

Exhibition Manager
08.2005 - 12.2007

Job overview

  • Develop business plans for all events launched by ITE
  • Execute and supervise all company related promotional activities
  • Develop and execute marketing and sales strategies to meet plan targets
  • Research five exhibition titles to be launched by ITE
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Amman Private University

Bachelors from Business Administration
06.2000 - 06.2004

Arab Academy For Science And Technology

Diploma from Computer Science
07.1997 - 05.1998

Rawdat Al Maaref School

High School Diploma
01.1992 - 05.1997

Skills

Excellent presentation and communication skillsundefined

Timeline

Independent Consultant

self-employed
09.2022 - Current

General Manager

Sixt Rent a Car - Abu Khader Group
01.2021 - 08.2022

Regional General Manager

Europcar - Al Khayyat Motors
03.2013 - 12.2020

Sales and Marketing Manager

Abu Khader Group
09.2010 - 02.2013

Project Manager

IFP
01.2008 - 08.2010

Exhibition Manager

ITE
08.2005 - 12.2007

Amman Private University

Bachelors from Business Administration
06.2000 - 06.2004

Arab Academy For Science And Technology

Diploma from Computer Science
07.1997 - 05.1998

Rawdat Al Maaref School

High School Diploma
01.1992 - 05.1997
Husni HashemAutomotive General Manager