Huda Mustafa Mohammad Alqimary
Amman
Summary
Diligent Waitress with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.
Overview
21
21
years of professional experience
Work History
Waitress
Al Obra
Shmaisani
06.2023 - 02.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
Waitress
Zorba
Downtown Amman
05.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress Trainer
Al Obra
Shmeisani
03.2018 - 04.2022
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Waitress
Tornado Game
Abu Nusayr
06.2004 - 06.2009
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
High School Diploma -
Al Naser High School
Jabal Al Naser05-2004
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Table setting
- Order accuracy
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Waitress
Al Obra
06.2023 - 02.2025
Waitress
Zorba
05.2022 - 05.2023
Waitress Trainer
Al Obra
03.2018 - 04.2022
Waitress
Tornado Game
06.2004 - 06.2009
High School Diploma -
Al Naser High School