Hisham Omaish
Amman
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
23
23
years of professional experience
Work History
Marine Insurance Manager
Al-Itimad Insurance Services
Amman
01.2020 - Current
- Manage and oversee the company's marine insurance portfolio: This includes analyzing risks, negotiating and placing insurance policies, and ensuring adequate coverage for all marine assets (vessels, cargo, etc.).
- Underwriting: Assess risks associated with various marine operations and determine appropriate insurance coverage.
- Claims management: Coordinate and manage insurance claims in the event of an accident, loss, or damage. This involves working closely with relevant stakeholders, such as captains, crews, and insurance brokers, to ensure smooth claim settlements.
- Policy review and renewal: Review existing policies regularly to ensure they remain effective and negotiate renewals with insurance providers.
- Cost control: Implement strategies to optimize insurance costs while maintaining adequate coverage.
- Regulatory compliance: Stay up-to-date on maritime regulations and ensure all insurance policies comply with relevant laws.
- Expertise and guidance: Provide expert advice and support on insurance matters to internal departments (captains, crews) and external partners.
- Reporting: Prepare reports on insurance activity, claims experience, and risk trends for senior management.
- Experience working with international clients and brokers.
- Proficiency in maritime regulations and international trade practices.
- Strong data analysis skills and experience using insurance software.
Marine Insurance Assistant Manager
Al-Itimad Insurance Services
05.2015 - 01.2020
- Determine appropriate premiums and amounts of coverage
- Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards
- Correspond with insured or agent to obtain information or inform them account status or changes
- Analyze information in insurance applications
- Determine the risk of insuring a client
- Handle claims made on marine insurance policies.
Auto Insurance Supervisor
Al-Itimad Insurance Services
01.2013 - 05.2015
- Interview clients and take their calls in order to provide customer service and obtain information on claims
- Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance
- Compose business correspondence for supervisors, managers and professionals
- Correspond with insured or agent to obtain information or inform them account status or changes
- Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
Expansion Manager
Carrefour Jordan
09.2012 - 12.2012
- Find new locations according to the standards and policies of the company
- Propose expansion strategy
- (Economy, population, commercial area…)
- Partner with internal teams to develop new Store Project Plan
- Negotiate with landlord to obtain the best agreements in the chosen locations
- Negotiate contract, duty list, and layout, with support of different teams
- Make sure of the smooth progress of all operations until the store’s opening
- Identify & prioritize risks and work with our team to set mitigation plans
- Track the project’s progress along with its budget and timelines.
Real Estate Broker
03.2011 - 09.2012
Brand Manager
MEDICA MedEast Import and Consultancy Agency
10.2010 - 03.2011
- Planned, developed and directed marketing efforts for brands such as Bolton and Supermax
- Coordinated production, sales, advertising, promotion, research and development, marketing research, purchasing, distribution, package development, and finance
- Analyzed market, consumer, and competitive information to set new product pricing and managed price on existing items
- Identified product categories for future sources of growth.
Property Consultant
Cornerstone Real Estate
06.2008 - 05.2010
- Understood market needs and conducted market research on projects and developments
- Consulted with clients to meet their real estate needs; searching databases, conducting viewings and negotiating sale and rental contracts
- Met goals and targets set by company and customer.
Property Consultant
Engel & Volkers
02.2008 - 06.2008
- Consulted with clients to meet their real estate needs; searching databases, conducting viewings and negotiating sale and rental contracts.
Bills for Collection Supervisor (Commercial Services Department)
Jordan Kuwait Bank
07.2007 - 01.2008
- Managed team members
- Confirmed department documents and transactions
- Authorized outgoing transfers, LGs, LCs, bills for collection and all other swift messages.
Bills for Collection Officer (Commercial Service Dept)
Jordan Kuwait Bank
02.2004 - 06.2007
- Managed processing of incoming and outgoing bills for the head office
- Provided up-to-date documentation on all incoming and outgoing bills processed by the head office and all branches
- Principal member of a team processing the Swift program; used for communicating with banks all around the world.
Bank Teller (Universal Teller)
Societe Generale bank - Jordan
02.2003 - 10.2003
- Maintained customer satisfaction and all customer financial transactions including deposits, withdrawals, transfers and foreign check cashing.
Intern
Union Bank
09.2001 - 10.2001
- Worked in all areas of bank including accounting, finance and customer service
- Proven track record as cooperative and honest employee who takes initiative.
Education
Diploma in Business -
Cambridge International Centre (CIC) Talal Abu-Ghazaleh College of Business
12.2010
BA in Banking and Finance -
Applied Science University
01.2002
Skills
- ESKADENIA Software
- AIMS Software
- Windows
- Word
- Excel
- Access
- Internet research skills
Courses And Seminars
- Bills for Collection (Swift) 2004
- Management Information System (MIS) 2005
- Incoming and Outgoing Transfers 2006
- ICC Uniform Rules for Collection 2006
- Communication Etiquette techniques) 2007
- Work pressure 2007
- Anti money laundry 2007
- Ready to Sell training 2008
Personal Information
- Date of Birth: 01/10/79
- Nationality: Jordanian
Languages
- Arabic
- English
References
Available upon request
Timeline
Marine Insurance Manager
Al-Itimad Insurance Services
01.2020 - Current
Marine Insurance Assistant Manager
Al-Itimad Insurance Services
05.2015 - 01.2020
Auto Insurance Supervisor
Al-Itimad Insurance Services
01.2013 - 05.2015
Expansion Manager
Carrefour Jordan
09.2012 - 12.2012
Real Estate Broker
03.2011 - 09.2012
Brand Manager
MEDICA MedEast Import and Consultancy Agency
10.2010 - 03.2011
Property Consultant
Cornerstone Real Estate
06.2008 - 05.2010
Property Consultant
Engel & Volkers
02.2008 - 06.2008
Bills for Collection Supervisor (Commercial Services Department)
Jordan Kuwait Bank
07.2007 - 01.2008
Bills for Collection Officer (Commercial Service Dept)
Jordan Kuwait Bank
02.2004 - 06.2007
Bank Teller (Universal Teller)
Societe Generale bank - Jordan
02.2003 - 10.2003
Intern
Union Bank
09.2001 - 10.2001
Diploma in Business -
Cambridge International Centre (CIC) Talal Abu-Ghazaleh College of Business
BA in Banking and Finance -
Applied Science University
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