Hebah Zalloum

My work as a Business Advisor falls under the IQLAA Program, funded by the U.S. Embassy, which aims to support small and medium-sized enterprises in developing their business skills. My role includes visiting SMEs and providing them with the necessary assistance according to their field of work.

We conduct two-and-a-half-hour meetings to identify their business needs and determine the tools required for their development. I then prepare a detailed company report and needs analysis, recommending relevant training courses or suitable programs based on the nature of their business—such as accounting or HR systems. and provides them with there need funded by IQLAA Program.

Additionally, I submit detailed monthly and annual reports to both the organization’s management and the IQLAA Project team.

• HR & Finance management (contracts, payrolls, budgeting)
• Administrative coordination & procurement
• Event & conference organization
• Training and outreach coordination
• Cross-department support and reporting

Supporting Roycelysian in managing client relations and brand communication. My role involves coordinating with partners, maintaining professional correspondence, and assisting in promotional efforts to enhance the company’s visibility and client engagement.

I co-founded Hazelnut Coffee House, and since then, I have been holding the General manager position. My duties involve scheduling, enforcing company policies, and maintaining safe and efficient work
environments. I am also involved in overseeing the finances and daily operations.

Human Resources (HR) · Attention to Detail · Project Coordination · Social Media · Employee Relations · Interviewing · Human Resources Information Systems (HRIS) · Business Strategy · Office Administration · Accounting · Communication · Payroll Administration · Personnel Management · Recruiting · International HR

Sales assistant, I am the first person the customer contact. It is my role to provide general advice to customers and achieve more sales.

As a Sales assistant, I am the first person the customer contact. It is my role to provide general advice to
customers and achieve more sales.