Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
Work History
Sales Manager
Almimari for Petrochemicals
08.2023 - 11.2024
Attended industry events and conventions to explain sales opportunities.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Managed branch sales, customer service, finances and recordkeeping.
Set pricing strategy and discount rates.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Assistant Sales Manager
Almimari for Petrochemicals
09.2020 - 07.2023
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Demonstrated exemplary customer service by engaging clients on sales floor.
Completed store opening and closing procedures by counting drawers and managing security.
Generated sales report to help upper management make effective decisions and sales plans.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Sales Agent
Rawan Designs
01.2017 - 08.2020
.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Explained features and advantages of handmade accessories products to promote sales.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Set and achieved company defined sales goals.
English Tutor
Alshalabi Academy
09.2019 - 03.2020
Tutored students to develop deeper comprehension of English course materials .
Met with students and discussed educational goals and expectations.
Taught students study techniques and strategies for succeeding on grammar and composition tests.
Improved students' written and verbal English skills through personalized learning programs.
Promoter
Full-promote
05.2015 - 01.2017
Identified interested and qualified customers to provide potential customers with additional information regarding product.
Identified potential marketing opportunities to increase brand awareness.
Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
Provided product samples, coupons and informational brochures to persuade people to buy products.
Greeted customers warmly and pleasantly answered inquiries.
Increased sales by effectively communicating product benefits.
Sales Agent
La Vie En Rose
06.2014 - 01.2015
Education
Bachelor of Arts - English Language And Literature
Albalqa Applied University
Jordan-Amman
05-2019
Skills
Strategic account development
Sales presentation
National account management
Sales team training
Sales operation
Solution selling
Product knowledge
Training and development
Persuasive negotiations
Relationship building
CRM software
Review of contracts
Project management
Goals and performance
Objection handling
Making offers
Sales follow-up
Languages
Arabic
Native language
English
Advanced
C1
Additional Information
Age: 28 years old
Marital Status: Single
Timeline
Sales Manager
Almimari for Petrochemicals
08.2023 - 11.2024
Assistant Sales Manager
Almimari for Petrochemicals
09.2020 - 07.2023
English Tutor
Alshalabi Academy
09.2019 - 03.2020
Sales Agent
Rawan Designs
01.2017 - 08.2020
Promoter
Full-promote
05.2015 - 01.2017
Sales Agent
La Vie En Rose
06.2014 - 01.2015
Bachelor of Arts - English Language And Literature
Albalqa Applied University
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