Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Hashim Hannoush

Hashim Hannoush

Senior Business Development Manager/Sales & Tech. Support
Dubai,Dubai

Summary

Jordanian citizen ,Male born in 1960 , Versatile, results - driven professional with +22 years of comprehensive experience developing exceptional relationships with clients, peers, and senior leadership to provide sustainable business solution. Superb projects leadership abilities and personal management skills with strong expertise in the business management and corporate sector. Proven problem solving and analytical thinking skills, fast learning curve, and ability to adapt to evolving industry trends. A dedicated professional with the driven and the skill - set to excel in a fast- paced leadership role enhancing a company's ability to capture profitable markets.

I am someone who knows how to set goals and achieve them and I have a proven track record of being able to conceive, develop and execute strategies, Also I feel certain that my strong skills coupled with my ability will add immediate value to your company, I very much hope that you will look favorably upon my application and recognizing my enthusiasm talents in the field of technology sales and marketing to my future potential,
Thank you in advance for your time and consideration,

Overview

38
38
years of professional experience
1
1
Language

Work History

General Manager/ Partner-Business Development

LAMA Management Consultancy FZE-UAE
Dubai, dubai
09.2015 - Current
  • Professional provides leadership for change and improvement initiatives requiring strategic reviews and introduction of methods and processes in project management methodology
  • Consulting services provider
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
  • Received superior customer service satisfaction scores for MAX consecutive quarters
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking
  • Developed effective business plans to align strategic decisions with long-term objectives
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands

Operations &Business Development Manager

BYTEWARE TECHNOLOGIES
Dubai, Dubai
03.2013 - 08.2015
  • Low current systems +fire protection systems (Security systems),, Taking care and handling of the Operations & technical support and for low voltage systems such as: 1
  • Fully responsible for the establishment, maintenance and expansion of branch supervised, including all aspects of business development, marketing, training, operation, finance, human resources, logistics, warehouse, management information systems, etc; 2
  • In accordance with the overall development objectives of the region and strategic planning, formulate and implement sales goals and profit plan of the branch; 3
  • Establish and manage the office team and distributor team, standardize marketing procedure and business development process, implement marketing objectives; guide and provide training for distributors; 4
  • In accordance with the regulation of the group and regional development, cooperate and optimize business policy according to the branch business situation, expands the distributor networking and users; 5
  • Planning and manage market activities/ events, implement the activities of business/market promotion and advertising reasonably and effectively; 6
  • Conduct market research, compare comparable industries and products, keep professional analysis of the related data, provide the optimized and improved plan accordingly;

Sales & Technical support manager

Almazrooie Group
Dubai, UAE
12.2011 - 02.2013
  • Responsible of the marketing & sales of all company products such as but not limited to, Audio visual systems, room conferences, structure cabling and data , wireless networks,CCTV,access control, Gate barriers, fire detection , fire alarm , emergency lighting , voice evacuation CCTV systems, burglar systems,smatv,intercom systems, access control, gate barrier system as well as monitoring of all staff ,preparation of inquiries ,estimation, meeting the contractors & consultants

Regional Sales Manager

Specialized systems L.L.C, UAE _ Dubai, Abu Dhabi
09.2009 - 11.2011
  • Managing and develop strategies of sales for all company products Planning in line with company policy, cooperate with the distributor team for marketing and networking development;
  • Finish the group and regional assignments and implement various business policies
  • Expert in CRM/analytics management role for 9 years and have project management experience
  • Also, I have good commercial acumen and an excellent track record of implementing change and have world-class, proven commercial analytical skills and leadership, and deep, current CRM software knowledge
  • Leadership capability to manage and meet development objectives of your team members as well as to create a high-performing and collaborative team environment and have exceptional customer relationship management ability, both in the traditional CRM systems sense and in the bigger customer experience sense
  • Handle strong decision-making and problem-solving skills
  • And strong communication skills with the ability to interact/communicate within ALL levels of the organization
  • Sales and marketing management; Care of knowledge of business policy, market development, product promotion and distributor training, branch management experience

Sr. Sales Manager

UNICCO fire protection specialist L.L.C Designation
12.2007 - 07.2009
  • Responsible of the marketing & sales of all company products such as but not limited to, fire detection , fire alarm , emergency lighting and voice evacuation, CCTV systems, burglar systems,smatv,intercom systems, access control, gate barrier system as well as monitoring of all staff ,preparation of inquiries ,estimation, meeting the contractors & consultants, follow up the shop drawing ,preparing the quotations
  • Planning and manage market activities/ events, implement the activities of business/market promotion and advertising reasonably and effectively;
  • Conduct market research, compare comparable industries and products, keep professional analysis of the related data, provide the optimized and improved plan accordingly;

Technical & Operations Manager

ARKAN CONTRACTING
RIYADH-SAUDI ARABIA, RIYADH
09.2000 - 08.2005
  • Control and follow up stock and stores, preparation of weekly, monthly and yearly progress reports & evaluation of the division status & staff
  • Manage market activities/ events, implement the activities of business/market promotion and advertising reasonably and effectively;
  • Conduct market research, compare comparable industries and products, keep professional analysis of the related data, provide the optimized and improved plan accordingly;
  • Managed team of [52] personnel focused on implementing resolutions and updates
  • Oversaw variety of projects, including budgets, milestones and team performance
  • Developed technical solutions to diverse operational problems
  • Maximized business potential by providing excellent customer service and ensuring client retention
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
  • Coordinated trade shows and created marketing collateral to reach greater potential customers
  • Contacted customers and prospects to generate new business for projects to achieve company goals
  • Established fair pricing structures and finalized contracts to complete agreements with customers

Senior Technical and Sales Engineer

Jumaa Almajid Group- Alarabiya Safety And Security
Dubai-UAE, Dubai
05.2005 - 12.2007
  • Customer procurement Key Technology Competencies and interaction with (Services Portfolio Sales))
  • Co-develops Services Sales Strategy plan, review opportunities and funnel and problem solve on new opportunities within and outside existing portfolio
  • Proactively requests SPS support and receives coaching as appropriate from SPS HoSs
  • Shares best practices with SPS and CO community
  • Excellent knowledge of the Services portfolio
  • Good command of the typical business cases involving NPO, MS, NI, SI, Services Operations, Field Services and Services Delivery
  • Knowledge key-selling points of the main SPS competitors, Jordan-Amman, Electronics and Aeronautical Engineering Staff
  • Organization: - Civil Aviation Authority-Jordan Queen Alia International Airport-Radar & Exchanger Division-Control Tower-Maintains Dept
  • Designation Student - Electronics and Aeronautical Engineering Staff
  • Responsibilities:-Responsible Of Operation, Follow-up, Trouble Shooting and Control Schedule of Air Telecommunication Equipment's In The Airport-Control Tower
  • Monitored and processed information for regulatory compliance, working closely with environmental engineers, advisers and other business units
  • Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Interfaced with project management team to prepare engineering submitting and work plans
  • Strategically researched and studied various materials to understand opponents and competitive advantages
  • Set overall vision and provided team leadership
  • Prepared reports by collecting, analyzing and summarizing information
  • Provided analytical rationale to identify, develop and implement activities within allocated account base

Aug 1986 - Dec 1989,

Civil Aviation Authority-Jordan-Amman
Amman,Jordan , Amman
08.1986 - 12.1992
  • Provided excellent service to guests and employees
  • Provided supportive link between external customers and internal operations
  • Recommended software solutions, built custom software proposals, prepared supporting material and developed presentations
  • Produced parts and assemblies quickly and efficiently within tolerances
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays
  • Collaborated with senior management and business line management to identify and prioritize new concepts for development and launch
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
  • Served as primary technical liaison between us and customers and key suppliers

Education

Technical Engineering. Degree - Telecommunication Engineering

Some College (No Degree) - Telecommunication Engineering

Queen Noor Civil Aviation College
Jordan , Amman

Skills

Business Analysis , Process flow development , Relationship Management , Projects Management , Team Leadership , Solution Advice , Technological proficiency , Resource Management , Risk Analysis, Time Management skills, portfolios Management , Strategic planning, Sales and business development Expert, Contract Negotiation skills, Technical support and Training / Presentation preparation professionalism Six Sigma/Lean/Continuous Improvementsundefined

Accomplishments

  • Successfully completed the following courses:
  • Electronic repair & maintenance of Marconi SR 511 display & data handling equipment's (Radar)
  • Place of course: Queen Alia International Airport (Amman_ Jordan), Directed by Marconi Radar company (UK) specialist
  • Instructional Techniques Course from (ICAO) International Civil Aviation Organization in Canada, through their project office in Jordan
  • Place of Course: Queen Alia International Airport (Amman _ Jordan), Directed by (ICAO) (International Civil Aviation Organization of Canada)
  • Visio wave & CCTV training course-GE Security-Middle East Office-UAE-Dubai.-2005, 2006
  • Advisory access control system-GE security -Edwards's systems technology-EST-Canadian group - Abu Dhabi - UAE.-2007
  • Fire alarm EST3 fire protection system -EST-Dubai-UAE.-2006,
  • ISO from MOUDY -UAE,
  • ANPR CCTV-WESCOM-UAE

Additional Information

Training Courses Attended:
Successfully completed the following courses:
 Electronic repair & maintenance of Marconi SR 511 display & data handling equipment’s (Radar).
 Place of course: Queen Alia International Airport (Amman_ Jordan), Directed by Marconi Radar company (UK) specialist.
 Instructional Techniques Course from (ICAO) International Civil Aviation Organization in Canada, through their project office in Jordan.
 Place of Course: Queen Alia International Airport (Amman _ Jordan), Directed by (ICAO) (International Civil Aviation Organization of Canada).
 Visio wave & CCTV training course-GE Security-Middle East Office-UAE-Dubai.-2005, 2006
 Advisory access control system-GE security –Edwards’s systems technology-EST-Canadian group – Abu Dhabi – UAE.-2007
 Fire alarm EST 3 fire protection system –EST-Dubai-UAE.-2006,
 ISO from MOODY -UAE,
 AN PR CCTV-WESCOM-UAE

References Available upon request

Timeline

General Manager/ Partner-Business Development

LAMA Management Consultancy FZE-UAE
09.2015 - Current

Operations &Business Development Manager

BYTEWARE TECHNOLOGIES
03.2013 - 08.2015

Sales & Technical support manager

Almazrooie Group
12.2011 - 02.2013

Regional Sales Manager

Specialized systems L.L.C, UAE _ Dubai, Abu Dhabi
09.2009 - 11.2011

Sr. Sales Manager

UNICCO fire protection specialist L.L.C Designation
12.2007 - 07.2009

Senior Technical and Sales Engineer

Jumaa Almajid Group- Alarabiya Safety And Security
05.2005 - 12.2007

Technical & Operations Manager

ARKAN CONTRACTING
09.2000 - 08.2005

Aug 1986 - Dec 1989,

Civil Aviation Authority-Jordan-Amman
08.1986 - 12.1992

Technical Engineering. Degree - Telecommunication Engineering

Some College (No Degree) - Telecommunication Engineering

Queen Noor Civil Aviation College

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Hashim HannoushSenior Business Development Manager/Sales & Tech. Support