Hashem Sawaftah
Amman
Summary
Dynamic sales professional with a proven track record at Markazia Toyota Budget, excelling in lead generation and client relationship management. Successfully exceeded sales goals through effective negotiation and upselling techniques, while fostering teamwork as a Cabin Crew Member at Royal Jordanian Airlines. Committed to delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Royal Jordanian Airlines
Amman
01.2025 - Current
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays..
Sales
Markazia Toyota Budget
Amman
02.2024 - 12.2024
- Developed leads and sales opportunities and followed through with defined sales plan.
- Exceeded monthly sales goals by implementing effective sales strategies and techniques.
Server
Memo Reso’s
New York
09.2022 - 11.2022
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Salesperson
Fort William Henry Hotel
USA
06.2019 - 11.2022
- Increased sales through consistent customer engagement.
Salesperson
Holiday Inn Hotel Sandton
USA
05.2019 - 11.2022
Education
Bechalors - Interior Design
University of Jordan
Amman10.2022
Skills
- Sales prospecting
- Pipeline oversight
- Negotiation and closing skills
- Cross-selling and upselling
- Customer assistance
- Cultural sensitivity
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Personal Information
Certification
Customer service / Royal Jordanian airlines
CRM / Royal Jordanian airlines
Foundation security course / Royal Jordanian airlines
Customer service develop / Markazia
Certifications
05-2025
FOUNDER
Founder of FLAIRJO.COM and shopify developer member
Timeline
Cabin Crew Member
Royal Jordanian Airlines
01.2025 - Current
Sales
Markazia Toyota Budget
02.2024 - 12.2024
Server
Memo Reso’s
09.2022 - 11.2022
Salesperson
Fort William Henry Hotel
06.2019 - 11.2022
Salesperson
Holiday Inn Hotel Sandton
05.2019 - 11.2022
Bechalors - Interior Design
University of Jordan