Hashem Mousa
Account Manager And Sales Man
Jordan - Amman,Umm Albsateen
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
3
3
Languages
4
4
Certifications
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Account Manager
Al-Cady Printing Press
Amman, Jabal al-hussaien
07.2020 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- I Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Liaised between account holders and various departments.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed [46] accounts by reviewing and mitigating discrepancies and collaborating with account holders
Patient Experience Officer
Farah Medical Cmpus
Jordan - Amman, Jabal Amman
09.2019 - Current
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere. - Used critical thinking to break down problems, evaluate solutions and make decisions .
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Offered friendly and efficient service to all patient, handled challenging situations with ease.
Account Manager
Adnan Shadafan Printing Press
Jordan - Amman, Al-Wehdat
10.2018 - 06.2020
- Managed [31] accounts by reviewing and mitigating discrepancies and collaborating with account holders
- Liaised between account holders and various departments.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- I Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
Salesman
Al-Banan Sanitary Ware Company
Jordan - Amman, Al-Hurrieah Street
08.2015 - 09.2018
- I Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Engaged with customers to effectively build rapport and lasting relationships.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Take care to provide after-sales service.
Education
Diploma From Philadelphia University - Graphic Design
Philadelphia University
Al-Balqa Governorate 12.2015 - 09.2016
Skills
Order management
Positive patient experiences
Explaining procedures to patients
Sales and marketing strategies
Develop relationships
Organizational leadership skills
Excellent diagnostic skills
Information technology literacy skills
Clerical skills
Time Management
Driving License
The Team Management
The ability to gain experience quickly
Able to work under pressure
Certification
Diploma in graphic design
Timeline
Account Manager
Al-Cady Printing Press
07.2020 - Current
Patient Experience Officer
Farah Medical Cmpus
09.2019 - Current
Account Manager
Adnan Shadafan Printing Press
10.2018 - 06.2020
Diploma From Philadelphia University - Graphic Design
Philadelphia University
12.2015 - 09.2016
Salesman
Al-Banan Sanitary Ware Company
08.2015 - 09.2018