Hashem Mousa
Account Manager And Sales Man
Jordan - Amman,Umm Albsateen
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
3
3
Languages
4
4
Certifications
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Account Manager
Al-Cady Printing Press
Amman, Jabal al-hussaien
07.2020 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- I Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Liaised between account holders and various departments.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed [46] accounts by reviewing and mitigating discrepancies and collaborating with account holders
Patient Experience Officer
Farah Medical Cmpus
Jordan - Amman, Jabal Amman
09.2019 - Current
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere. - Used critical thinking to break down problems, evaluate solutions and make decisions .
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Offered friendly and efficient service to all patient, handled challenging situations with ease.
Account Manager
Adnan Shadafan Printing Press
Jordan - Amman, Al-Wehdat
10.2018 - 06.2020
- Managed [31] accounts by reviewing and mitigating discrepancies and collaborating with account holders
- Liaised between account holders and various departments.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- I Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
Salesman
Al-Banan Sanitary Ware Company
Jordan - Amman, Al-Hurrieah Street
08.2015 - 09.2018
- I Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Engaged with customers to effectively build rapport and lasting relationships.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Take care to provide after-sales service.
Education
Diploma From Philadelphia University - Graphic Design
Philadelphia University
Al-Balqa Governorate 12.2015 - 09.2016
Skills
Order management
Certification
Diploma in graphic design
Timeline
Account Manager
Al-Cady Printing Press
07.2020 - Current
Patient Experience Officer
Farah Medical Cmpus
09.2019 - Current
Account Manager
Adnan Shadafan Printing Press
10.2018 - 06.2020
Diploma From Philadelphia University - Graphic Design
Philadelphia University
12.2015 - 09.2016
Salesman
Al-Banan Sanitary Ware Company
08.2015 - 09.2018
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